Royal Solaris Cancun - All Inclusive

Photo gallery for Royal Solaris Cancun - All Inclusive

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Beach
Beach
Water park
Outdoor spa tub

Overview of Royal Solaris Cancun - All Inclusive

Royal Solaris Cancun - All Inclusive

4.0 star property
All-inclusive beachfront property with outdoor pool, near Delfines Beach

7.8/10 Good

1,771 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
The price is P11,937
Price available on 26/08/2022
Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Steam room
  • Beach towels
  • Children's pool
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 16 min walk
  • El Rey Ruins - 3 min drive
  • Aquaworld - 5 min drive
  • La Isla Shopping Mall - 7 min drive
  • Ventura Park Cancun - 7 min drive
  • Forum Beach - 14 min drive
  • Cancun Convention Center - 16 min drive
  • Tortuga Beach - 19 min drive
  • Langosta Beach - 20 min drive
  • Playa Tortugas - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

About this property

Royal Solaris Cancun - All Inclusive

At Royal Solaris Cancun - All Inclusive, you'll have access to onsite snorkeling and kayaking. Guests in the mood for pampering can indulge in deep-tissue massages, body scrubs, and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this upscale property include 2 bars/lounges, a marina, and a free kid's club. Fellow travelers say good things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Soccer
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not allow early check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Mini golf
  • Kayaking
  • Personal watercraft (motorized)
  • Snorkeling
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Marina
  • Steam room

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Soccer
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open select days.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Las Fuentes - Onsite restaurant. Open daily.
Pizzalísima - This delicatessen specializes in Italian cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

7.8

Good

8.8/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

Not what I expected
Firstly, Check in gave me a hard time from the moment I got there. I did not have the credit card that I made the reservation with. I figured they would have an issue with that, but then told me I could use my friend's card when she arrives she was coming in on a later flight. They said I can only have access to amenities. We went back and forth about it and Things had got so confusing at one point they say OK you can just check in the room even though it's early. Just wait until 2. So I go to the pool (which was super crowded by the way) have a drink or two, then come back around 230 and then there's a new person at the front desk. This person said no you cannot check in early despite what the last person told you. Just a lot of misinformation and confusion and I don't like that. During the stay, we didn't have a lot of face towels, so we Called for towels and bottled water. Which never came. No balcony no tub (I specifically requested a tub on balcony In my reservation) they did not care it was my birthday Wi FI is TERRIBLE & wont let me log in Didn't tell us transportation was here when we were getting picked up For our excursion. Asked for salt and pepper and after several Times of them Asking what is salt and pepper, they brought us toilet paper. Cannot open the window for fresh air. No type of instructions at check in Member harassment Took our blankets Refrigerator not cold at all Cut off wristbands at the end Hugo was the best server at the bar !
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Excellent service …excellent food and the do not skimp on the booze the need more pool chairs
joseph, 8-night family trip
Verified Hotels.com guest review

8/10 Very Good

Was “OK”
Friendly staff and kept the hotel very clean . Disorganised in the restaurant with poor quality of food . Not enough shaded seating area
Sally, 8-night trip
Verified Hotels.com guest review

6/10 Good

Gladys, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

The people was ok(Staff) some very nice but some just like any other place!!!!!,But I will return there the beach was very nice and the swimming pool was very comfortable...
Jose Antonio Hernandez, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We love the resort! So much for the kids to do! And the staff is wonderful!
Fallon, 7-night family trip
Verified Expedia guest review

6/10 Good

Pool bar did not open till 11 am and closed at 6 pm while people were still in the pool!
Earl, 7-night trip
Verified Expedia guest review

6/10 Good

I was moved to another building on the otherside because my room wasnt ready. The other room was really far. I also was not able to use my free photo voucher because the lady that schedules it was never available. My room key did not work a few times i had to go to reception and get it fixed twice.
Erica, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved everything definitely would come again!
Celina, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karolina, 4-night trip
Verified Expedia guest review