SureStay Plus Hotel by Best Western Albany Airport

Photo gallery for SureStay Plus Hotel by Best Western Albany Airport

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Indoor pool
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking, Microwave | Room
Standard Room, 2 Queen Beds, Non Smoking, Microwave | Room

Overview of SureStay Plus Hotel by Best Western Albany Airport

SureStay Plus Hotel by Best Western Albany Airport

2.5-star property
Albany hotel with indoor pool and restaurant

6.2/10 Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
Map
200 Wolf Rd, Albany, NY, 12205
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Conference center
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room

Room options

About this area

What's nearby

  • Colonie Center Mall - 2 min drive
  • University at Albany - 9 min drive
  • Albany Medical Center - 20 min drive
  • Times Union Center - 17 min drive

Getting around

  • Albany Intl. Airport (ALB) - 4 min drive
  • Schenectady, NY (SCH-Schenectady County) - 28 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany International Airport Station - 4 min drive
  • Albany-Rensselaer Station - 16 min drive
  • Schenectady Station - 19 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

About this property

SureStay Plus Hotel by Best Western Albany Airport

Hotel near the airport
Take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a bar at SureStay Plus Hotel by Best Western Albany Airport. Be sure to enjoy a meal at Scenarios, the onsite restaurant. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • A free area shuttle, an area shuttle, and a 24-hour front desk
  • Express check-out, ATM/banking services, and luggage storage
  • Guest reviews speak well of the breakfast, overall value, and helpful staff
Room features
All guestrooms at SureStay Plus Hotel by Best Western Albany Airport feature comforts such as air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Uncovered onsite extended parking (USD 5 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 4:00 AM to 4:00 PM*

Offsite

  • Free area shuttle within 3 mi
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free local shuttle

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5800 square feet of space)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Scenarios - Onsite bar.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)

Parking

  • Uncovered extended parking costs USD 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Albany Airport Best Western
Albany Airport Inn
Best Western Albany Airport
SureStay Plus Hotel Best Western Albany Airport
Albany Best Western
Best Western Albany Airport Hotel Albany
SureStay Plus Best Western Albany Airport
Surestay Plus By Albany Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel
SureStay Plus Hotel by Best Western Albany Airport Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel Albany

Frequently asked questions

Does SureStay Plus Hotel by Best Western Albany Airport offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Albany Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus Hotel by Best Western Albany Airport?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Albany Airport on October 16, 2022 start from P 3,939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Albany Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Albany Airport?
Yes, there's an indoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Albany Airport?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Albany Airport?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by SureStay Plus Hotel by Best Western Albany Airport?
Yes, a free airport shuttle is available from 4:00 AM to 4:00 PM on request.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Albany Airport?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at SureStay Plus Hotel by Best Western Albany Airport?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Albany Airport and nearby?
SureStay Plus Hotel by Best Western Albany Airport has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near SureStay Plus Hotel by Best Western Albany Airport?
Yes, there's an onsite restaurant, Scenarios. Nearby restaurants include Reel Seafood Company (3-min walk), Buffalo Wagon Pan Asian Cuisine & Sushi (4-min walk), and Spicy Mint (7-min walk).

Overall score and ratings

6.2

Good

6.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

5.3/10

Eco-friendliness

4/10 Fair

The bathroom was not cleaned, carpet in the entire room was soaked. The room smelled like cigar smoke
Daisy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible.
Emma, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

1 and done here
Room had a horrible stench. Fruit flies came out of the faucet. Tub was disgusting. Toilet paper holder was broken
1-night family trip
Verified Hotels.com guest review

6/10 Good

Randy M, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

You get what you pay for.
Booked for a night during a family get together. When my wife and I got in the room the smoke detector was chirping to which the front desk told me to pull the unit down and unplug the wires from the ceiling. Not all that difficult considering most of the outlets in the room were lose/not working or hanging out of the wall entirely. We had reserved a queen bed but the room had a full bed and the lock was busted off the door. The overall feeling was that of a run down motel rather than a hotel. The walls of the room were textured making them clearly hard to clean and the shower was dirtier than I was, so I passed. That said, we slept fine other than worrying we would die in a fire or have someone kick the door in and murder us in our sleep. When I mentioned the size of the actual bed vs what I had reserved the guy at the front desk essentially shrugged. They clearly don’t worry about repeat customers due to the proximity of the airport.
Erich, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient Location
Hotel is in a great location to Albany airport, the interstate, shopping, restaurants, plenty of parking at the hotel.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Night door locks not working causing us to go way around building to get in
Derek, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Valerie, 1-night trip
Verified Hotels.com guest review