Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

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Overview of Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

5.0 star property
Luxury hotel in Zona Centro with 2 restaurants and spa

9.2/10 Superb

345 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is P17,976
Price available on 31/08/2022
Map
Hospicio No 35 Col Centro, San Miguel de Allende, GTO, 37700
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • In-room childcare
  • Business center
  • 3 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive
  • Airport shuttle (surcharge)

About this property

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende offers an airport shuttle (available 24 hours) for USD 125 per person one-way. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Andanza, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and central location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (USD 21 per night)
  • Secured covered onsite valet parking (USD 21 per night)
  • Onsite parking limited
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu
  • Baby monitor

What to do

  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (5436 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Golf caddy on site
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1560
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Reusable tableware only

Accessibility

  • Closed captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving features in guestrooms
  • Water-efficient toilets only

Special features

Spa

Laja Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Andanza - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant del Parque - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
The Blue Bar - This cocktail bar specializes in vegan cuisine and serves light fare only. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Refundable deposits

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Optional extras

  • Full breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 125 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 63 per pet, per night

Parking

  • Covered self parking costs USD 21 per night
  • Covered valet parking costs USD 21 per night
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 8 PM
  • Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Belmond Protects (Belmond).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Belmond Casa Sierra Nevada
Belmond Casa Sierra Nevada Hotel
Belmond Casa Sierra Nevada Hotel San Miguel De Allende
Belmond Casa Sierra Nevada San Miguel De Allende
Casa Nevada
Casa Sierra
Casa Sierra Nevada
Belmond Casa de Sierra Nevada

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel in San Miguel
Casa de Sierra Nevada is OUTSTANDING IN EVERY WAY. My wife and I WILL stay there again. Every aspect of service is equivalent to a 6 Star stay.
Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful! Staff was amazing!
Mary, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the most beautiful hotels - it is like a sanctuary.
Kaari, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Raymond, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ann hazel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful in every way
A Belmond 5 star that lived up to its reputation. Food, service beautiful room all added up to a perfect stay. No complaints.
jerry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAVID, 4-night trip
Verified Expedia guest review