AC Hotel General Álava by Marriott

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Room
Superior Room, 1 King Bed, Non Smoking, Balcony | Room
Superior Room, 1 King Bed, Non Smoking, Balcony | Room
Superior Room, 1 King Bed, Non Smoking, Balcony | Room

Overview of AC Hotel General Álava by Marriott

AC Hotel General Álava by Marriott

3.0 star property
Central Vitoria-Gasteiz hotel with restaurant, connected to the convention center

8.0/10 Very Good

280 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Cribs/infant beds available
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Lovaina

Getting around

  • Vitoria (VIT) - 10 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria-Gasteiz Station - 18 min walk
  • Agurain/Salvatierra de Álava Station - 22 min drive

About this property

AC Hotel General Álava by Marriott

3-star hotel in the heart of Lovaina
At AC Hotel General Álava by Marriott, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The onsite restaurant, AC Lounge, features Mediterranean cuisine. Free WiFi in public areas is available to all guests, along with a gym and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, smoke-free premises, and multilingual staff
  • Free newspapers, an elevator, and meeting rooms
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All guestrooms at AC Hotel General Álava by Marriott boast comforts such as 24-hour room service and air conditioning, as well as amenities like safes and WiFi.
Extra conveniences in all rooms include:
  • Sofa beds and cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Plasma TVs with digital channels
  • Desks and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space (2616 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Crib/infant bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • In-room safe

Special features

Dining

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 8 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 14.30 per person (approximately)

Parking

  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AC General Álava Marriott Vitoria
AC Hotel General Álava
AC Hotel General Álava Marriott
AC Hotel General Álava Marriott Vitoria
AC Hotel General Álava Marriott Vitoria-Gasteiz
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC General Álava Marriott Vitoria-Gasteiz
AC General Álava Marriott
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

Does AC Hotel General Álava by Marriott offer free cancellation for a full refund?
Yes, AC Hotel General Álava by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel General Álava by Marriott?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at AC Hotel General Álava by Marriott on October 16, 2022 start from P 4,327, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel General Álava by Marriott?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel General Álava by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel General Álava by Marriott?
Yes. Self parking costs EUR 15 per day. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel General Álava by Marriott?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at AC Hotel General Álava by Marriott and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel General Álava by Marriott?
Yes, AC Lounge offers Mediterranean cuisine. Nearby restaurants include Conde de Álava (3-min walk), Andere (3-min walk), and Fresa Y Chocolate Cafe (4-min walk).
What's the area around AC Hotel General Álava by Marriott like?
AC Hotel General Álava by Marriott is in Lovaina, a short 1-minute walk from Europa Conference and Exhibition Centre and 10 minutes' walk from Cathedral of Santa Maria de Vitoria.

Overall score and ratings

8.0

Very Good

8.7/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Timothy M, 3-night trip
Verified Hotels.com guest review

6/10 Good

Outdated premises. Sub-standard
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR
Héctor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very Good

Stay in Vitoria, Basque Country
The hotel itself is very nice and pleasant. However, the buildings next door looks dated. The hotel is located on a pleasant wide street that go to the center of Vitoria, Spain. The street had several restaurants and we had dinner in one of them. We had an issue with the air conditioning and WiFi initially so we requested a change in room. We got transferred to a very nice room. I also used the garage. It was located below the hotel with an entrance to the hotel. The garage itself was OK, but the entrance looked dated.
Per, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rude staff
The staff was rude and not helpful
Nubu, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Decent Hotel Nothing Special.
Would recommend for business travelers staying one night. Rooms fairly modern and clean. Nothing special about the rooms, no crib provided for our child. Loud banging noises from the rooms or plumbing above. We were on the first floor. A highlight was we found parking close to the hotel for free. It's also an easy walk to the center.
Pete, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

Stylish rooms, great breakfast!
Very stylish hotel and rooms, good black out curtains. Excellent self-serve breakfast.
3-night trip
Verified Expedia guest review