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1 room, 2 adults

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

4-star4 stars
9500 Turkey Lake Rd, Orlando, FL, 32819, United States of America

4-star resort with 3 restaurants, near Pointe Orlando
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.8
Location
Great location
Room
Great room
Service
Fantastic service
Cleanliness
Quite clean
2285See all 2,285 Hotels.com reviews
From 6,320 reviews

TripAdvisor Traveller Rating

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

from P5,090
  • from P5,090
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Villa, 1 Bedroom
  • Room (Resort Select)
  • Studio (with Horror Nights Event Shuttle )
  • + 2 more

What’s around Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

Landmarks

  • Universal Orlando Resort™ - 2.2 mi / 3.5 km
  • Discovery Cove - 2.5 mi / 4.1 km
  • SeaWorld® Orlando - 2.9 mi / 4.7 km
  • Aquatica - 3.2 mi / 5.1 km
  • Universal’s Islands of Adventure™ - 3.8 mi / 6 km
  • Pointe Orlando - 3.8 mi / 6.1 km
  • Orange County Convention Center - 3.8 mi / 6.1 km
  • Orlando Vineland Premium Outlets - 3.8 mi / 6.1 km

Getting around

  • Orlando, FL (MCO-Orlando Intl.) - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 27 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 44 min drive
  • Orlando Station - 17 min drive
  • Winter Park Station - 29 min drive
  • Kissimmee Station - 30 min drive
  • Free valet parking
  • Self parking (surcharge)
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

About Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

Room for the whole family at resort near theme parks

Near Universal Studios

The lakefront Westgate Lakes Resort & Spa is a convenient 10-minute drive from Universal Studios, SeaWorld, and Disney Springs® Area. Complimentary shuttles can get you to Walt Disney World Resort, Universal Studios, and Prime Outlets Orlando. Hotel is also minutes away from the Orlando Orange County Convention Center.

Fireworks and rides

You'll be a short drive from Magic Kingdom Park and Epcot. At night, you can catch fireworks and live music at nearby Downtown Disney Area. And if you're looking for a great deal, a 15-minute drive will get you to Prime Outlets Orlando.

Relaxation and fun

The resort's top-notch spa, 7 pools, 2 poolside bars, marina with kayaks, and mini-golf course mean there's plenty to do whether you're looking to relax after a long day at the parks or to keep the fun going. Onsite restaurants include a sports bar, bistro, bar/lounge, and even a pizza shop that delivers. Additional on site amenities include multiple meeting rooms, a fitness facility, and free bicycles. The Marketplace offers sun care products, gifts, and souvenirs along with apparel, hats, and bathing suits. Located within Drafts Sports Bar & Grill is a game room and 6-lane bowling alley.

Roomy convenience

Rooms range from studios to 3-room villas that can accommodate a whole clan of 12 - and several include kitchenettes, sofa beds, and washers and dryers. You can stay connected to the latest news via WiFi and satellite TV, or unplug completely in jetted tubs in some rooms.

At a glance

Key facts

Size

  • 1,990 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the resort

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Dining

Drafts Sports Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.

Cordovano Joe's - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

The Marketplace - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area
  • Westgate s Universal Stuos Ar
  • Westgate Lakes Resort Universal Studios Area Condo
  • Westgate Lakes Resort Universal Studios Area Condo Orlando
  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 0 per night

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 2,285 reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Poor2.0
An inconvenient convenience
I booked the room at this location because it was close to a nearby venue where we were attending a concert. I live about an hour away from this resort, but chose to stay at here so we did not have to worry with driving home so late. Upon arrival at the resort at 12:15 am, I entered the lobby to find about 30 different families ahead of me in line for the two people working the check in desk with 12 stations. Each guest was spending approx 5-7 minutes checking in. After waiting in line about 15 mins, I decided at this rate I would rather just drive home, so I attempted to cancel the reservation. I quickly learned if I cancelled I would not receive a refund for the room even though it was due to the resort's lack of staffing almost everyone in line was frustrated with the extended wait and the staff was repeatedly apologizing and upgrading rooms. After 1 hr and 20 min I finally reached my turn to check in. I voiced my frustration and the associate at the counter offered to upgrade my wife and I to a two bedroom villa (I guess they figured we would need separate rooms after this lousy experience). Once in the room, it was clean and the amenities seemed nice, but by the time we checked in and walked all the way from the parking garage to our room, it was 2:30 am. Could've driven home and already been asleep for almost an hour. Now, I have on multiple other occasions booked on similar scenarios but have never had it take this long to register!
Taner, us1 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Exceptional10.0
Plan on going back
The place was awesome. I got a room upgrade to a two room suite, full size appliances. Very convenient, well kept property, you never had to leave.
Kristin, us9 night business trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Exceptional10.0
Great room
Property and room were amazing. It was super crowded and check in took awhile but it was worth it.
Jeremy, us1 night family trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Exceptional10.0
Amazing service
Lisa, us1 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Good6.0
Large and spacious, room for improvement.
Some lights didn’t work, fire alarm started to beep in the middle of the night and the people in the connected room made lots of noise and you could hear everything through the door.
A Traveller, us2 night business trip

See all reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

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