Guests
All properties in Acapulco, Guerrero, Mexico

Alba Suites Acapulco

Beachfront resort with restaurant, near Playa Caletilla

  • Free WiFi in lobby and free parking
From
P2,401

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 65.
1 / 65Outdoor Pool
Gran Via Tropical No 35, Acapulco, 39390, GRO, Mexico
7.4.Good.
  • The administration Need to be more effective

    Jun 13, 2021

  • Stay away from this hotel. We were doing a family reunion with about 18 adults and kids…

    May 21, 2021

See all 161 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • 5 outdoor pools
  • Breakfast available

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Kitchenette
  • Refrigerator

What’s around

  • In Caleta
  • Playa Caletilla - 11 min walk
  • La Quebrada Cliffs - 33 min walk
  • Zocalo - 37 min walk
  • Playas Caleta - 10 min walk
  • Capilla Submarina - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Suite, Kitchenette, Pool View
  • Superior Suite, Kitchenette, Ocean View
  • Super Saver

What’s around

Landmarks

  • In Caleta
  • Playa Caletilla - 11 min walk
  • La Quebrada Cliffs - 33 min walk
  • Zocalo - 37 min walk
  • Playas Caleta - 10 min walk
  • Capilla Submarina - 14 min walk
  • Barco Palao - 19 min walk
  • Playa La Roqueta - 20 min walk
  • Isla de La Roqueta - 20 min walk
  • Playa Manzanillo - 21 min walk
  • Playa La Angosta - 23 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 23 min drive
  • Airport shuttle (surcharge)
map
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Gran Via Tropical No 35, Acapulco, 39390, GRO, Mexico

At a glance

Hotel size

  • This hotel has 250 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 1
  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Kitchenette

More

  • Daily housekeeping

Special features

Dining

Acapulqueno - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Refundable depositPay at property

  • Deposit: MXN 500.00 per stay

Optional extras

  • Breakfast costs between MXN 95 and MXN 150 for adults, and MXN 85 and MXN 110 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 450 per room (one way)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 250 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Alba Suites
  • Alba Suites Resort
  • Alba Suites Acapulco Resort
  • Alba Suites Acapulco Acapulco
  • Alba Suites Acapulco Resort Acapulco
  • Alba Suites Acapulco
  • Alba Suites Hotel
  • Alba Suites Hotel Acapulco
  • Suites Alba
  • Alba Hotel Acapulco
  • Alba Resort Acapulco
  • Alba Suites Acapulco Hotel
  • Alba Suites Acapulco Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Alba Suites Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 5 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon.
  • Yes, Acapulqueno offers pool views. Nearby restaurants include La Cabaña (10-min walk), 100% Natural (2.5 mi), and Tacos Maravillas (2.6 mi).
  • Yes, an airport shuttle is available. The charge is MXN 450 per room one way.
  • Have fun with activities like hiking, jet skiing, and parasailing, and practice your swing at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include 5 outdoor pools and a private beach. Alba Suites Acapulco also has a garden.
7.4.Good.
  • 2.0.Poor

    Ants in room, low water pressure in shower, not enough blankets. You get what you pay for.

    2 night family trip, Apr 25, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I am very annoyed with this hotel, first nothing is the same as the photos, the pools are very dirty, according to they offer a slide on the site and it is always closed besides that throughout the hotel there are no lifeguards the rooms are very small if you ask for extra towels They deny you there are no irons in the rooms and since you arrive in the room there are many ants the service is bad and be careful because when you check out they do not let you go until they check your room and look for a way to charge you extra for everything if you dirty the towels

    4 night family trip, Mar 30, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The property was in bad shape so the towels and rooms weren’t clean enough in the shower you can see bunch of hairs from before

    3 night trip, Dec 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    It’s a beautiful gem and very affordable place to stay

    Francisco, 6 night family trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Family get away

    It was nice trip beds are very hard and mattresses are old

    Rose, 2 night family trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    So dissappointed.

    Not sure what the picture represents, but there was no slide at the Alba Suites. There was barely running water. The beds had concrete pedestals (yes like prison). The refrigerator was a defrosted mess and wouldn't work until after maintenance came in. Just a sad, dilapidated mess for which we paid a premium. So dissappointed.

    David, 3 night trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Too crowded

    The swimming pool is too crowded. Room next door is having a very loud music until the wee hours. Good for if you wanna party the whole night but not with little kids in tow. The beach is not nice. Not for little kids. The room have an unpleasant smell. We arrive at 6 pm and check out right away the following morning. We didn’t enjoy too much crowd

    alynn, 1 night family trip, Jul 13, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice view, but too hot to enjoy in or out. A/C impossibly noisy! Sewage stink throughout, WORSE in our room! Complaints barely regarded. Huge distances between rooms and anything with many, many stairs. Impossible to go anywhere without breaking into serious sweat! Moved to a much better and more friendly accomodation 100 meters away. Same view. Quiet A/C. No stink. Friendly staff. Cleaner. AND CHEAPER!! Go to Aristos Hotels, instead!

    Dissatisfied, 3 night family trip, Jun 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Friendly Alba Suites

    The staff was friendly but their English limited at the reception area. We were showed to our accommodation promptly The hotel is older and there was more stairs than we expected to access our edifice. The edifice elevator was not always cooperating. The room was clean, good size fridge, there was a beautiful breeze on the balcony. We also had a nice view of the city. It was quiet. The bus service to the Caleta beach and shopping area was really appreciated. They have a lot of long term, friendly, Canadian guests and they guided us around. We had a relaxing week at Alba suites, the pools were clean and enjoyable. The pool chairs comfortable. Their convenience store was really handy.

    7 night romance trip, Mar 1, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The view was beautiful. Bathroom was so small and smelled horrible.

    3 night trip, Jan 2, 2019

    Verified Expedia guest review

See all 161 reviews