Hilton Sorrento Palace

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Pool
Indoor pool
Outdoor pool
Deluxe Quadruple Room, Sea View | Room

Overview of Hilton Sorrento Palace

Hilton Sorrento Palace

4.0 star property
Luxury hotel with 1 indoor pools, connected to the convention center, near Sorrento Beach

8.8/10 Fabulous

803 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
Map
Via Sant' Antonio 13, Sorrento, NA, 80067
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool access
  • Rooftop terrace
  • 24-hour fitness center
  • Outdoor tennis court
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Corso Italia - 2 min drive
  • Piazza Tasso - 2 min drive
  • Sorrento Beach - 5 min drive
  • Pompeii Archaeological Park - 54 min drive
  • Marina Grande - 79 min drive
  • Amalfi Beach - 84 min drive
  • Mount Vesuvius - 64 min drive
  • Naples National Archaeological Museum - 80 min drive

Getting around

  • Naples Intl. Airport (NAP) - 87 min drive
  • Costa d'Amalfi Airport (QSR) - 87 min drive
  • Sant'Agnello Station - 4 min drive
  • Piano di Sorrento Station - 8 min drive
  • Sorrento Station - 12 min walk

About this property

Hilton Sorrento Palace

4-star luxury hotel connected to the convention center
Consider a stay at Hilton Sorrento Palace and take advantage of free breakfast, a poolside bar, and a rooftop terrace. Treat yourself to spa services, such as Ayurvedic treatments or a massage. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • An outdoor tennis court, valet parking (surcharge), and an electric car charging station
  • A vending machine, a computer station, and a TV in the lobby
  • Tour/ticket assistance, luggage storage, and concierge services
  • Guest reviews say good things about the pool and location
Room features
All guestrooms at Hilton Sorrento Palace feature perks such as 24-hour room service and air conditioning, in addition to amenities like late night room service and safes. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • 40-inch LCD TVs with satellite channels
  • Childcare services, coffee/tea makers, and heating

Languages

Dutch, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 335 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property’s seasonal indoor pool is open November-March.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 17 per day)
  • Onsite valet parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast available each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Private winery tours
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 24 meeting rooms
  • Computer station
  • Conference center (90353 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Outdoor tennis court

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 17 per day
  • Valet parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property charges a 10% service fee to food and beverage purchases on site.

Also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Hotel Sorrento

Frequently asked questions

Does Hilton Sorrento Palace offer free cancellation for a full refund?
Yes, Hilton Sorrento Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Sorrento Palace?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Hilton Sorrento Palace on October 23, 2022 start from P 11,413, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Sorrento Palace?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Sorrento Palace?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Hilton Sorrento Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Sorrento Palace?
Yes. Self parking costs EUR 17 per day. Valet parking costs EUR 17 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Sorrento Palace?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hilton Sorrento Palace and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Hilton Sorrento Palace also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hilton Sorrento Palace?
Yes, there's an onsite restaurant that offers Italian cuisine, garden views, and poolside dining. Nearby restaurants include Ristorante the Garden (8-min walk), Il Pozzo (9-min walk), and Fuoro (9-min walk).
What's the area around Hilton Sorrento Palace like?
Hilton Sorrento Palace is located on the waterfront, a short 11-minute walk from Corso Italia and 12 minutes' walk from Piazza Tasso. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Would choose another hotel next time
We expected the hotel to be better, 1st bed was very comfortable, room was quiet, good wifi . Cons, it was a long walk to get into town, pool was kept too cold, which is why hardly anybody was in the water, breakfast was fine but the coffee was the worst we ever had.
Claude, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
This hotel was beautiful. The view from the pool was also stunning. Breakfast included was very good and staff was always pleasant. The location was also great and walking distance to the downtown shopping/restaurant center. Plus it had a gym which was a good size and prefect for a complete workout. Would definitely stay here again.
Lisa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Sorento Palace
Nice hotel, a bit of a walk as on a hill to Sorento centre & beach. Room tidy but not wow, kept very clean. Long walk to reception as our room was furthest out. Didn’t expect to have to pay for Wifi thought that was quite cheeky considering cost to stay. We were B&B but thought breakfast was limited no real veggie options not even a different type of milk. Kicked out of the room at 11 our flight was in the evening so we found the changing room &,shower not great.
Simon, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful hotel and lots of amnesties, very convenient for families with kids, and the view was awesome. Our room furniture was dusted , and some staff were not so friendly. But overall we enjoyed our stay.
Nazanin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jordan, 2-night trip
Verified Hotels.com guest review

6/10 Good

It is clean, the room is comfortable, my view is terrible and they close the pool at 7pm which is far to early for guests who wish to enjoy their time in Sorrento doing activities and shopping. I really wanted to enjoy my evenings relaxing in the pool having a cocktail and watching the sunset and cooling off from my days adventure. I was not here to stay at the hotel all day I was here to explore Sorrento and then enjoy the pool to cool off at the end of it. If you are booking for the pool, check the hours of your activities and then decide. I liked the view for the 25 minutes I was able to see it. This was disappointing for me as a guest.
Jeri, 2-night trip
Verified Expedia guest review

6/10 Good

Beautiful hotel and rooms. My room was located on the bottom floor and very noisy - lots of elevator/dumb-waiter screeching and a party in the garden nearby. Also have to pay 10 euro a day for wifi, something much smaller hotels and villas include in the room rate. Bit disappointing, especially for the price per night.
Laura, 3-night trip
Verified Expedia guest review