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AC Hotel by Marriott New Orleans French Quarter

4.0 star property
4-star hotel with restaurant, near Bourbon Street

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AC Hotel by Marriott New Orleans French Quarter

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Lobby lounge
Exterior
47-inch flat-screen TV with cable channels, Smart TV, Netflix
Fridge, coffee/tea maker
Reception

Overview of AC Hotel by Marriott New Orleans French Quarter

8.4

Very Good

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
Map
221 Carondelet St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 3 min walk
  • Bourbon Street - 3 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 15 min walk
  • Ernest N. Morial Convention Center - 16 min walk
  • Smoothie King Center - 17 min walk
  • National World War II Museum - 17 min walk
  • Julia Street Cruise Terminal - 26 min walk
  • Port of New Orleans - 28 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive
  • New Orleans Union Passenger Terminal - 16 min walk
  • Carondelet at Gravier Stop - 1 min walk
  • St. Charles at Union Streetcar Stop - 2 min walk
  • St. Charles at Common Stop - 3 min walk

Restaurants

  • Beachbum Berry's Latitude 29 - 10 min walk
  • Restaurant R'evolution - 6 min walk
  • Lüke - 3 min walk
  • Bourbon Street Drinkery - 5 min walk
  • Pêche - 12 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

AC Hotel by Marriott New Orleans French Quarter features a rooftop terrace and puts you within a 5-minute walk of Canal Street and Bourbon Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at AC Kitchen, which serves breakfast. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Carondelet at Gravier Stop is steps away and St. Charles at Union Streetcar Stop is 2 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (USD 46.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (2200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1871
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 46.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

Does AC Hotel by Marriott New Orleans French Quarter offer free cancellation for a full refund?
Yes, AC Hotel by Marriott New Orleans French Quarter does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott New Orleans French Quarter?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott New Orleans French Quarter?
Yes, pets are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at AC Hotel by Marriott New Orleans French Quarter?
Yes. Valet parking costs USD 46.00 per night.
What are the check-in and check-out times at AC Hotel by Marriott New Orleans French Quarter?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel by Marriott New Orleans French Quarter?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (10-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at AC Hotel by Marriott New Orleans French Quarter and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. AC Hotel by Marriott New Orleans French Quarter also has a 24-hour fitness center.
Are there restaurants at or near AC Hotel by Marriott New Orleans French Quarter?
Yes, there's an onsite restaurant, AC Kitchen.
What's the area around AC Hotel by Marriott New Orleans French Quarter like?
AC Hotel by Marriott New Orleans French Quarter is in New Orleans Central Business District, a short 1-minute walk from Carondelet at Gravier Stop and 3 minutes' walk from Canal Street.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

The stay was great. We experienced great service. My only concern was the room phone was disconnected so we had to contact the front office over the phone. Also after a long night of walking the gaps in bathrooms tile were a change to walk through. The hotel was in a great location and very quiet which came to our surprise.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Average experience
Average experience. Room was ok, though pretty basic. Service was fine. Ok for short stay.
2-night business trip