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AC Hotel by Marriott New Orleans French Quarter

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Breakfast served
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of AC Hotel by Marriott New Orleans French Quarter

AC Hotel by Marriott New Orleans French Quarter

4.0 star property
4-star hotel with restaurant, near Bourbon Street

8.4/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
221 Carondelet St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 2 min walk
  • Bourbon Street - 3 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 13 min walk
  • National World War II Museum - 15 min walk
  • Smoothie King Center - 17 min walk
  • Ernest N. Morial Convention Center - 22 min walk
  • Port of New Orleans - 28 min walk
  • Saenger Theatre - 1 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 16 min walk

Restaurants

  • Luke - 3 min walk
  • Mike Serio's Po-Boys - 3 min walk
  • Commerce - 3 min walk
  • Domenica - 3 min walk
  • Red Fish Grill - 4 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

AC Hotel by Marriott New Orleans French Quarter features a rooftop terrace and puts you just steps from Canal Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at AC Kitchen, which serves breakfast. Other highlights at this upscale hotel include a bar/lounge and a terrace. The helpful staff and central location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (USD 42.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (2200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1871
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 17.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 42.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

Does AC Hotel by Marriott New Orleans French Quarter offer free cancellation for a full refund?
Yes, AC Hotel by Marriott New Orleans French Quarter does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott New Orleans French Quarter?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott New Orleans French Quarter?
Yes, pets are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at AC Hotel by Marriott New Orleans French Quarter?
Yes. Valet parking costs USD 42.00 per night.
What are the check-in and check-out times at AC Hotel by Marriott New Orleans French Quarter?
You can check in from 3 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel by Marriott New Orleans French Quarter?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at AC Hotel by Marriott New Orleans French Quarter and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. AC Hotel by Marriott New Orleans French Quarter also has a 24-hour fitness center.
Are there restaurants at or near AC Hotel by Marriott New Orleans French Quarter?
Yes, there's an onsite restaurant, AC Kitchen. Nearby restaurants include Commerce (3-min walk), Domenica (3-min walk), and Red Fish Grill (4-min walk).
What's the area around AC Hotel by Marriott New Orleans French Quarter like?
AC Hotel by Marriott New Orleans French Quarter is in New Orleans Central Business District, a short 2-minute walk from Canal Street and 3 minutes' walk from Bourbon Street. Our travelers say the local area is very central.

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Great location, great price
Great location, a 1 min walk from Canal Street which leads off to Bourbon street, the street cars/trams, any other areas of interest are within easy walking distance. We had to move rooms at first due to a very loud air vent in the hallway, the second room was much quieter but a few of the tiles in the bathroom were cracked and rocked when you walk on it, so a little attention to detail would be advised. The staff are very friendly and eager to help!
Emma, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Maria, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Pros: clean room, no carpet, EXCELLENT location Cons: Thin walls and/or pathetic duct work If you want to sleep, stay somewhere else. If you are going to NOLA to take advantage of the vibrant city and nightlife, stay here. The money you save can be spent on hurricanes and gumbo.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

My A/C didn’t work for the 2 nights that I was there. I called the front desk on the first night and they never came. That is bad service
Laventon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stewart, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Expedia guest review

2/10 Poor

Horrible
Not a good experience. Horrible service. Bad neighborhood.
janet, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely return to this location
I love the Marriott brand, but I ABSOLUTELY love the AC hotel! The only thing I hated was the $17 breakfast….I know you can do better! The only hot item was oatmeal and this is shameful for $17 ….AND A TIP👀👀
Brandon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The propertt was nice, very clean and staff was very help. The only drawback was that the area has alot of homeless. Also the location makes it easy accessible to everything
Vernette, 2-night trip with friends
Verified Expedia guest review