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Renaissance Lucerne Hotel

Photo gallery for Renaissance Lucerne Hotel

Exterior
Down comforters, pillowtop beds, in-room safe, desk
Lunch and dinner served, Mexican cuisine
Shower, rainfall showerhead, designer toiletries, hair dryer
Fitness studio

Overview of Renaissance Lucerne Hotel

Renaissance Lucerne Hotel

4.0 star property
4-star hotel in Lucerne with restaurant and bar/lounge

8.8/10 Fabulous

434 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Pilatusstrasse 15, Lucerne, LU, 6002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Car rentals on site
  • Library
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Lucerne
  • Chapel Bridge - 1 min drive
  • Burgenstock - 29 min drive

Getting around

  • Zurich Airport (ZRH) - 52 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Lucerne Station - 4 min walk
  • Luzern Sgv Station - 11 min walk

Restaurants

  • Rossini - 4 min walk
  • Pacifico - 1 min walk
  • Negishi Sushi Bar - 2 min walk
  • Pastarazzi GmbH - 3 min walk
  • Penthouse - 2 min walk
Map

About this property

Renaissance Lucerne Hotel

Located near a train station, Renaissance Lucerne Hotel is a great choice for a stay in Lucerne. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Pacifico - South American, which serves Mexican cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. The helpful staff and restaurant get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Offsite parking within 49 ft (CHF 15 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pacifico - South American - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Boca Grande Smokers Bar - This bar specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CHF 35 for adults and CHF 20 for children

Children & extra beds

  • Rollaway beds are available for CHF 60.0 per night

Parking

  • Parking is available nearby and costs CHF 15 per night (49 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Frequently asked questions

Does Renaissance Lucerne Hotel offer free cancellation for a full refund?
Yes, Renaissance Lucerne Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Renaissance Lucerne Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Renaissance Lucerne Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Renaissance Lucerne Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Renaissance Lucerne Hotel?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at Renaissance Lucerne Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (15-min walk) is nearby.
What is there to do at Renaissance Lucerne Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Renaissance Lucerne Hotel also has a 24-hour fitness center.
Are there restaurants at or near Renaissance Lucerne Hotel?
Yes, Pacifico - South American offers Mexican cuisine.
What's the area around Renaissance Lucerne Hotel like?
Renaissance Lucerne Hotel is in the heart of Lucerne, a short 4-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Mt. Rigi. Travelers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Would go back
The Renaissance Lucerne Hotel is a well maintained and centrally located hotel. It's a five minute walk from Lucerne HB. Unlike many such locations in other cities the area is spotlessly clean and safe. The hotel staff are friendly and welcoming. My room was ready at lunchtime and I appeared to get an upgrade. The room was spacious, well furnished and clean Would happily return.
Brendan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel in Lucerne
Fantastic staff, wonderful location and comfortable room! What more to you need?
Arvin, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great location, comfy room
Great location near the train station and downtown. Comfy room, but rather small bathroom.
Nicholas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place- I would stay here next time😊
This hotel was wonderful with regards to style and staff and location. I actually stayed two extra night because I liked the hotel and the city so much.
Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

roderick, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

imran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in the heart of Lucerne. Comfortable rooms and friendly staff. Many restaurants on walking distance.
Naveed, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Cynthia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We really liked the staff at this hotel especially Lena, who helped us get a birthday cake together for our son with his name on it and then delivered to a restaurant that was within walking distance of the hotel. They were all just so knowledgeable and friendly and we really enjoyed every interaction with them. They made our stay wonderful.
Victor, 3-night family trip
Verified Expedia guest review