8/10 Very Good
April 24, 2023
Recommendation: 3.5/5
The service was amazing. Hotel is readily accessible, and it’s just a 3 minutes to the beach. Limited amenities, thus, please don’t expect too much.
1. The room does not have the best view, even though we selected ocean view. There are other rooms with better view which is of the same category.
2. The aircon sound is really loud, and there’s a club somewhere, and we can hear the bass in our room. We are staying at the 10 floor, where the highest floor is 21 where the pool is.
3. Little gesture which is great: room lock is faulty, 1011, based on experience, when two room keys doesn’t work, usually is the lock issue. I knew because when we tabbed on the lock, the lock was opened, but door knob was stuck. I think concierge should have sent another person up with us. They did not bother changing or upgrade for the inconvenience caused but they did send us a letter of apology with a place of snacks.
4. Pricing for the private car services is reasonable, including the tour packages.
Estee
Estee, 3-night trip with friends
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