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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Aloft Tulum

4-star4 stars
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760, Mexico

4-star hotel with 2 restaurants, near Tulum National Park
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Brand new hotel. Clean. Free underground parking. No daily room service. No coffee maker…May 8, 2021
  • We had a wonderful visit! The rooftop pool was delightful. It was about a 400 pesos ($20…Apr 30, 2021

Aloft Tulum

from P4,255
  • aloft, Room, 1 King Bed, Non Smoking, City View
  • aloft, Room, 2 Twin Beds, Non Smoking, City View
  • aloft, Suite, 1 Bedroom, Non Smoking, Garden View

What’s around Aloft Tulum


  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 44 min walk
  • Dos Aguas Park - 25 min walk
  • SFER IK - 39 min walk
  • Playa Paraiso - 2.5 mi / 4 km
  • Tulum Beach - 2.7 mi / 4.3 km
  • Gran Cenote - 3 mi / 4.9 km
  • Tulum Mayan Ruins - 2.4 mi / 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*

  • Restrictions apply*

  • Up to 40 lbs

  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Secured covered onsite self parking (MXN 240 per day)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Onsite carport

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Free pool cabanas
  • 24-hour fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2170
  • Conference space size (meters) - 202
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2021
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Closed captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Netflix
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


W XYZ Restaurant - This restaurant serves breakfast only.

Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.

WXYZ Bar - This sports bar serves lunch and dinner. Open daily.

Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Aloft Tulum’s small print

Also known as

  • Aloft Tulum Hotel
  • Aloft Tulum TULUM
  • Aloft Tulum Hotel TULUM


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Optional extras

Covered self parking costs MXN 240 per day

Breakfast costs between MXN 150 and MXN 300 per person (approximately)

Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aloft Tulum

  • Does Aloft Tulum offer free cancellation for a full refund?
    Yes, Aloft Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Aloft Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Aloft Tulum?
    Yes. Self parking costs MXN 240 per day. Electric vehicle charging is available.
  • Is there a pool at Aloft Tulum?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Aloft Tulum?
    Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of MXN 1000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Aloft Tulum?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Aloft Tulum?
    Yes, there are 2 onsite restaurants. Nearby restaurants include El Capitan (8-min walk), Co.conamor (8-min walk), and Sale & Pepe (14-min walk).
  • What is there to do at Aloft Tulum and nearby?
    Aloft Tulum has 2 outdoor pools and 2 bars, as well as a 24-hour fitness center and a garden.

Recent reviews

Fabulous 8.8 From 14 reviews

Exceptional 10.0
Tulum Aloft
Excellent all around
us2 night trip with friends
Exceptional 10.0
The place was super clean! Rooms were very comfortable as well as the beds. Great location to stay in town.
us1 night trip with friends
Exceptional 10.0
Excellent friendly staff. Very clean.
Christopher, us1 night trip
Exceptional 10.0
Nice Hotel very clean friendly staff
chris, us2 night trip
Very good 8.0
Great stay overall! The staff was friendly, the decor was modern and the rooms were clean.
us5 night family trip
Very good 8.0
Great beside noises
The room was too close to the elevator which made noises of people and the elevator itself
Anton, us3 night trip
Exceptional 10.0
Good value for the price
New hotel, rooms spacious, very comfortable beds. Good value for the price.
Mehdi, ch1 night trip

Aloft Tulum