Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

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Overview of Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

2.5 star property
Castro Valley city-center guestrooms with comfy beds

9.0/10 Superb

379 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is P7,349
Price available on 30/05/2022
Map
2419 Castro Valley Blvd, Castro Valley, CA, 94546
Main amenities
  • 54 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • Sauna
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Castro Valley
  • Kennedy Park - 6 min drive
  • California State University East Bay - 13 min drive
  • Oakland Zoo - 10 min drive
  • Southland Mall - 12 min drive
  • Chabot College - 16 min drive
  • RingCentral Coliseum - 15 min drive
  • Oracle Arena - 17 min drive
  • Union Landing - 17 min drive
  • Stoneridge Shopping Center - 14 min drive
  • Tommy T's Comedy House - 15 min drive

Getting around

  • Oakland Intl. Airport (OAK) - 16 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 43 min drive
  • Coliseum Station - 15 min drive
  • Pleasanton Station - 16 min drive
  • Fremont Station - 17 min drive
  • Castro Valley Station - 23 min walk

About this property

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

When you stay at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel, you'll be within a 15-minute drive of RingCentral Coliseum and Oakland Zoo. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. A sauna and a terrace are other highlights, and rooms offer up nice touches like comfy beds with premium linens. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • An adult age 18 or older must assume all liability for the booking

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free breakfast

What to do

  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Garden
  • Terrace
  • Fitness center
  • Sauna

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 300 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Suites Hotel Castro Valley
Holiday Inn Express Castro Valley East Bay Hotel
Holiday Inn Express Castro Valley East Bay
Holiday Inn Express Castro Valley - East Bay, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

6/10 Good

Dope smoking inside the hotel.
Our stay was good but several guest like to smoke pot in the hotel. I addressed it with the front desk but it never stopped. The second floor smelled so bad it leaked into our room. I know CA is a dope smokers paradise but they should do it outside.
Teddy, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

No cleaning service due to COVID.when is this over
I love this place and stay here often.
Susan, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Jeffery, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly
Amazing. Our first time staying at a hotel with our kids and they enjoyed it. The oldest is bragging about the free breakfast to all his friends LOL
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday Inn Express
Staff very nice and efficient. Room was large and very comfortable. I highly recommend this hotel.
Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a nice, clean place to stay and breakfast was good. The pancake machine was a hit!
Leslie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend for business travel
Very clean, friendly attentive staff and clise to many food options. On site breakfast was great too...although close to freeway, the noise was insignificant, hotel was very quiet.
Nancy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review