Grand Inna Kuta - CHSE Certified

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Outdoor pool
Pool
Pool
Balcony

Overview of Grand Inna Kuta - CHSE Certified

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Grand Inna Kuta - CHSE Certified

4.0 star property
4-star hotel with 3 restaurants, near Kuta Beach

8.0/10 Very Good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Meeting Facilities
Map
Jl Pantai Kuta No 1 Kuta, Br. Pande Mas, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • 3 outdoor pools
  • Breakfast available
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 8 min walk
  • Legian Beach - 32 min walk
  • Double Six Beach - 40 min walk
  • Beachwalk Shopping Center - 10 min drive
  • Waterbom Bali - 7 min drive
  • Bali Bombing Memorial - 11 min drive
  • Seminyak Beach - 17 min drive
  • Eat Street - 25 min drive
  • Seminyak Square - 21 min drive
  • Jimbaran Beach - 18 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 17 min drive
  • Airport shuttle (surcharge)

About this property

Grand Inna Kuta - CHSE Certified

Grand Inna Kuta - CHSE Certified is a great choice for your beach stay in Kuta. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Dining choices include 3 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this upscale hotel include 3 bars/lounges, a children's pool, and a snack bar/deli. The pool and helpful staff get good marks from fellow travelers.

Languages

Dutch, English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 322 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 3 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Dutch
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Breeze Resto - This restaurant is located on the beach. Open 24 hours.
Kelapa Pool Bar - This bar is located by the pool. Happy hour is offered.
Sunken Bar - This bar is located by the pool. Happy hour is offered.
HQ - This bar is located on the beach. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 150000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 500000 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Inna Kuta
Grand Inna Kuta Hotel
Inna Hotel
Kuta Grand Inna
Grand Inna Kuta Bali
Grand Inna Hotel
Grand Inna
Grand Inna Kuta
Inna Kuta Chse Certified Kuta
Grand Inna Kuta CHSE Certified
Grand Inna Kuta - CHSE Certified Kuta
Grand Inna Kuta - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

8.0

Very Good

7.8/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

A little drab and outdated
The hotel is massive and was very busy. Kuta is not my favorite location in Bali, the beach is dirty, crowded and the hotel is drab. It's out dated and in need of a refurbishment. Room service menu was lack luster but the bed was comfortable. It was ok but I wouldn't stay there again.
Kat, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Holiday time
Our first room was poolside deluxe had no hot water after 2 days of walking to another room for a shower they moved us to that room they didn't want to because it would be downgrading us but we didn't mind it still had garden views and was a lovely room
Bradley, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

The resort was very good but the food was disappointing
RICHARD, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We will be back!
This hotel is a great place to stay. Location, location, location. On the beach, literally. Staff are very friendly and helpful. Breakfast is awesome with many, many choices both Indonesian fare and western omelets etc. Rooms are nice, but a little tired and dated. We had 7 rooms altogether for family and friends, including an Executive suite, a family room with bunk beds and a poolside room. Highly recommend this hotel, just don't expect "new" or refurbished rooms. Understand that these rooms were built with top of the line fixtures, granite, hardwood floors etc, and are adequately maintained, but not "modern". Note: we have stayed in several hotels in the Kuta and Nusa Dua areas and prefer this hotel. We will be back!
William, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Too big
First day arrived at 12.30 but was told room available at 3 so had to wait until 3.15, room clean showerhead hopeless no door water all over floor very slippery. WIFI hopeless in and out always. TV only 3 channels in English and 1 was kids. Our pool by afternoon was unclean due to drinkers using swim up bar and not getting out when required so we used other pool but hard to find pool lounges in ether pool overall breakfast was good and staff very helpful
Out front of Hotel
Kuta beach in front of hotel
Sharon, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Louise, 13-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Building of the property is very tired old and run down. Breakfast was minimal options. Rooms were nice at first sight but not thoroughly clean, beds are very hard. Takes a long time to get maintenance to fix a request and gardens are very scrappy looking
sally, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great layout and good location
Justin, 5-night trip
Verified Expedia guest review

6/10 Good

Friendly staff bot over priced for what it is most of the property is shut down and limited service but rooms are very clean
Malcolm, 11-night trip
Verified Expedia guest review