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NH Collection Heidelberg

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of NH Collection Heidelberg

NH Collection Heidelberg

4.0 star property
4-star hotel with 2 restaurants, near Heidelberg Castle
8.4 out of 10 Very Good
8.4/10 Very Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Bergheimer Str. 91, Heidelberg, BW, 69115
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business center
  • 16 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Bergheim
  • Heidelberg Castle - 30 min walk
  • SAP Corporate Headquarters - 14 min drive
  • Hockenheim Racing Track - 19 min drive

Getting around

  • Mannheim (MHG) - 13 min drive
  • Frankfurt Airport (FRA) - 44.7 miles/71.9 km
  • Heidelberg-Pfaffengrund/Wieblingen Station - 8 min drive
  • Heidelberg Central Station - 11 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 17 min walk
  • Heidelberg Seegarten Tram Stop - 8 min walk
  • Heidelberg (West) Central Station Tram Stop - 11 min walk

Restaurants

  • Coffee Nerd - 7 min walk
  • P11 - 6 min walk
  • Mahmoud's - 5 min walk
  • Bay Jok GmbH - 5 min walk
  • red - Die Grüne Küche - 6 min walk
Map

About this property

NH Collection Heidelberg

NH Collection Heidelberg puts you 1.6 mi (2.5 km) from Heidelberg Castle. Guests can visit the fitness center for a workout or grab a bite to eat at Gallo NerO, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a sauna, and a steam room are other highlights at this upscale hotel. Fellow travelers say good things about the breakfast and central location. Public transportation is just a short walk: Heidelberg Seegarten Tram Stop is 8 minutes and Heidelberg (West) Central Station Tram Stop is 11 minutes.

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:00 AM
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 24.00 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • Business center
  • 16 meeting rooms
  • Computer station
  • Conference space (355 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Gallo NerO - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.90–24.90 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per stay

Parking

  • Self parking costs EUR 24.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel NH Heidelberg
Heidelberg Nh Hotel
NH Heidelberg
NH Collection Heidelberg
Nh Collection Heidelberg Hotel
NH Collection Heidelberg Hotel
NH Collection Heidelberg Heidelberg
NH Collection Heidelberg Hotel Heidelberg

Frequently asked questions

Does NH Collection Heidelberg offer free cancellation for a full refund?
Yes, NH Collection Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NH Collection Heidelberg ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at NH Collection Heidelberg ?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Collection Heidelberg ?
Yes. Self parking costs EUR 24.00 per night.
What are the check-in and check-out times at NH Collection Heidelberg ?
You can check in from 3 PM - 2:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at NH Collection Heidelberg and nearby?
NH Collection Heidelberg has a sauna and a steam room, as well as a garden.
Are there restaurants at or near NH Collection Heidelberg ?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Italian cuisine.
What's the area around NH Collection Heidelberg like?
NH Collection Heidelberg is a short 8-minute walk from Heidelberg Seegarten Tram Stop and 18 minutes' walk from Neckarwiese. Travelers recommend the hotel for its central location.

Reviews

8.4

Very Good

8.7/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Close to the train station and by good restaurants
george, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel but lack of details
The hotel looks new but lack of details to the finish. For example, water leaking in the bathroom when showering and clearly can be fixed with better design. Very disappointed with the temperature control system (I don't think it exists), boiling hot even in late winter/ early spring time. Otherwise, good location and walking distance to the train station and other attractions. Friendly staff.
Ka Leung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KATSUHISA, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

REBECCA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Noelle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

SARI, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Expedia guest review

6/10 Good

Tim, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very central, close enough to train station and tourist attractions both walking and through public transit. Staff super helpful and nice. I’d definitely come back to this hotel next time I was in Heidelberg.
Magnolia, 1-night family trip
Verified Expedia guest review