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All properties in Playa del Carmen, Quintana Roo, Mexico

Terrasse Hotel Playa del Carmen

3.5-star beach hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
P2,161

Image gallery

  • Deluxe Double Room, 2 Double Beds - Guest Room
  • Deluxe Double Room, 2 Double Beds - Guest Room
  • Beach
  • Beach
  • Deluxe Double Room, 2 Double Beds - Guest Room
Deluxe Double Room, 2 Double Beds - Guest Room. Image 1 of 66.
1 / 66Deluxe Double Room, 2 Double Beds - Guest Room
Avenida 10 entre calle 56 y 58, Playa del Carmen, 77710, QROO, Mexico
9.0.Superb.
  • Cute hotel with a great rooftop pool. Rooms were clean comfy with working AC. We arrived…

    Feb 18, 2021

  • The staff was very friendly and helpful. They spoke pretty good English so that was nice.…

    Jan 16, 2021

See all 12 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 24 guestrooms
  • Daily housekeeping
  • Private beach
  • Restaurant
  • Outdoor pool
  • Rooftop terrace

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator

What’s around

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 14 min walk
  • Mamitas Beach Club - 14 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Punta Esmeralda Beach - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 2 Double Beds
  • Deluxe Double Room, 1 Queen Bed
  • Deluxe Double Room, 1 King Bed
  • Premium Double Room, 2 Double Beds
  • Premium Double Room, 1 King Bed

Location

Avenida 10 entre calle 56 y 58, Playa del Carmen, 77710, QROO, Mexico
  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 14 min walk

What’s around

Landmarks

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 14 min walk
  • Mamitas Beach Club - 14 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Punta Esmeralda Beach - 20 min walk
  • Nuestra Senora del Carmen Catholic Church - 24 min walk
  • Plaza Las Americas - 30 min walk
  • Mario Villanueva Stadium Madrid - 11 min walk
  • Guadalupe Church - 11 min walk
  • Playa 88 - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

At a glance

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Free reception

Things to do

  • Beach sun loungers
  • Outdoor pool
  • Pool sun loungers

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Rooftop terrace

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch Smart TV
  • Netflix
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Terrasse Del Carmen Del Carmen
  • Terrasse Hotel Playa del Carmen Hotel
  • Terrasse Hotel Playa del Carmen Playa del Carmen
  • Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

Optional extras

Continental breakfast is offered for an extra charge of MXN 120 for adults and MXN 120 for children (approximately)

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

This property accepts cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Pirata (7-min walk), El Guero Marisqueria Veracruzana (7-min walk), and Salento (8-min walk).
  • Terrasse Hotel Playa del Carmen has an outdoor pool.
9.0.Superb.
  • 8.0.Very good

    Buen lugar

    Bonito lugar para descansar.

    Ricardo, 1 night business trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best Deal in Town!

    Loved this hotel. If they had a kitchenette, I would of elected to stay instead of getting an apartment. This is the best Deal in town - you are walking distance from CTM and Avenida Quinta, but far enough away to not hear the noise and drunkneaas. The bed is soooooo comfortable it is heaven- the sheets are so soft. I even asked where they got the linens. Staff are great. It’s clean - in fact everything is brand new. Staff are friendly and willing to help you with whatever you need. Daily free breakfast of hot eggs, beans and toast and coffee gets the day going well! I love this hotel and the staff are helpful. The owner even gave me a ride to the beach once. I really love this hotel- it’s comfortable-not over the top. Just straight quality- and comfort.

    sara, 6 night trip, Nov 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Las instalaciones del hotel son modernas y cómodas por el precio que se paga, sin embargo por el mismo precio se puede encontrar un hotel similar con una mejor ubicación. No está tan cerca (caminando) de los restaurantes/negocios populares de la quinta avenida

    4 night romance trip, Jan 20, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice Hotel

    Just one day (to be off a trap with Senses Quinta Avenida). Nice hotel. Very friendly. Nice breakfast (not included). Playa doesn't have Uber, so this Hotel is more to use if you have your rental car as you will need a car or taxi to move around.

    ALMERINDO, 1 night trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    YAINA, 1 night trip with friends, Feb 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Leisha, 6 night trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sari, 4 night trip, Jan 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Kenneth, 3 night trip, Dec 23, 2020

    Verified Hotels.com guest review

See all 12 reviews