Palacio Provincial - Adults Only

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Rooftop pool
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Overview of Palacio Provincial - Adults Only

Palacio Provincial - Adults Only

3.5 star property
Adults-only hotel with outdoor pool, near Port of San Juan

9.0/10 Superb

334 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Dry cleaning/laundry service

Choose dates to view prices

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 11 min walk
  • Condado Beach - 13 min drive
  • Pan American Pier - 14 min drive
  • Puerto Rico Convention Center - 16 min drive
  • Casino del Mar at La Concha Resort - 17 min drive
  • Jose Miguel Agrelot Coliseum - 20 min drive
  • Fort Buchanan - 23 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 24 min drive
  • Ponce (PSE-Mercedita) - 84 min drive
  • Rafael Hernandez Airport (BQN) - 105 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 122 min drive

Restaurants

  • Pizza e Birra - 2 min walk
  • Waffle-era Tea Room - 2 min walk
  • Il Bacaro Venezia - 2 min walk
  • Patio Del Nispero - 2 min walk
  • Hecho en casa - 3 min walk

About this property

Palacio Provincial - Adults Only

3.5-star hotel in the heart of Old San Juan
Located close to Port of San Juan, Palacio Provincial - Adults Only provides a rooftop terrace, a library, and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), a 24-hour front desk, and an elevator
  • A front desk safe, multilingual staff, and smoke-free premises
  • Express check-out and luggage storage
Room features
All guestrooms at Palacio Provincial - Adults Only feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 20 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Palacio Provincial
Palacio Provincial Juan
Palacio Provincial Adults Only
Palacio Provincial - Adults Only Hotel
Palacio Provincial - Adults Only San Juan
Palacio Provincial - Adults Only Hotel San Juan

Frequently asked questions

Does Palacio Provincial - Adults Only offer free cancellation for a full refund?
Yes, Palacio Provincial - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palacio Provincial - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palacio Provincial - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Palacio Provincial - Adults Only?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Palacio Provincial - Adults Only?
Sorry, there's no onsite parking at Palacio Provincial - Adults Only.
What are the check-in and check-out times at Palacio Provincial - Adults Only?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Palacio Provincial - Adults Only?
No, this hotel doesn't have a casino, but Sheraton Casino (15-min drive) and Casino del Mar at La Concha Resort (17-min drive) are both nearby.
What is there to do at Palacio Provincial - Adults Only and nearby?
Palacio Provincial - Adults Only has an outdoor pool and a fitness center.
Are there restaurants at or near Palacio Provincial - Adults Only?
Yes, there's an onsite restaurant. Nearby restaurants include Casa Cortés ChocoBar (3-min walk), St. Germain Bistro and Cafe (3-min walk), and The Mezzanie (3-min walk).
What's the area around Palacio Provincial - Adults Only like?
Palacio Provincial - Adults Only is a short 11-minute walk from Port of San Juan and 2 minutes' walk from San Juan Gate.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Kionah, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Troy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Molly, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Clemencia, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was excellent
Andrea, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful hotel in the heart of Old San Juan
Amazing ambiance right in the heart of Old San Juan. Hotel has some bizarre rules in the pool area (no drinks or food unless bought at the hotel). I understand if it was a no glass requirement, however if this is going to be a rule, hotel should have more staff providing service to the pool area. Too hot not to even let guests have bottled water near the pool! Also, there weren’t any towels available each day we went to the pool. Other than that, the hotel is beautiful and the bed was very comfortable.
Colin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente, buen servicio, aunque deben mejorar en el servicio de toallas de la piscina y limpieza de los baños fuera de la habitación. Muy bonito, excelente localización.
Jinelys, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved my stay here. Very clean!! Great location.
Elisciana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 2-night trip
Verified Hotels.com guest review