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Shibuya Excel Hotel Tokyu

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View from room
Premium bedding, in-room safe, desk, blackout drapes
View from room
Premium bedding, in-room safe, desk, blackout drapes

Overview of Shibuya Excel Hotel Tokyu

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Shibuya Excel Hotel Tokyu

3.5 star property
3.5-star hotel with 2 restaurants, near Shibuya Crossing

9.0/10 Superb

1,060 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is P 12,274
Price available on 02/12/2023
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

Room options

About this area

What's nearby

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Shinjuku Gyoen National Garden - 38 min walk
  • Roppongi Hills - 10 min drive
  • Meiji Jingu Shrine - 15 min drive
  • Tokyo Midtown - 11 min drive
  • Tokyo Tower - 15 min drive
  • Tokyo Imperial Palace - 13 min drive
  • Tokyo International Forum - 17 min drive
  • Nippon Budokan - 19 min drive
  • Tokyo Bay - 19 min drive

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 53 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)


  • Midori Sushi - 2 min walk
  • Curry Shop C & C - 7 min walk

About this property

Shibuya Excel Hotel Tokyu

Placing you 0.2 mi (0.3 km) from Shibuya Crossing and 2 mi (3.2 km) from Shinjuku Gyoen National Garden, Shibuya Excel Hotel Tokyu offers an airport shuttle (available 24 hours) for JPY 3200 per person. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, this hotel is 2.9 mi (4.6 km) from Tokyo Tower and 3.6 mi (5.8 km) from Tokyo Imperial Palace. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk from public transportation: Shibuya Station is just steps away.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 408 rooms
  • Arranged over 25 floors


  • Check-in time from 2 PM - midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk


  • Elevator
  • In-room accessibility (select rooms)


  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3388 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)


  • Covered self parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


<p>The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p><p>Guests can rest easy knowing there's a smoke detector and a security system on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shibuya Excel Hotel Tokyu?
As of February 7, 2023, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on February 28, 2023 start from P 9,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shibuya Excel Hotel Tokyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self parking costs JPY 3000 per night.
Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
You can check in from 2 PM - midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and Tokyo National Olympic Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 onsite restaurants. Nearby restaurants include Curry Shop C & C (7-min walk).
Does Shibuya Excel Hotel Tokyu have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 2-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

debbie, 3-night family trip
Verified guest review

8/10 Very Good

Small rooms but great location
The room is very small, but the hotel is in a great location particularly to transport. Not far from the busy Shibuya Crossing where a glimpse can be seen from the room.
Michael, 3-night trip
Verified guest review

10/10 Exceptional

Decent hotel stay!
Beds were stiff, other than that, the experience was very positive. Staff was kind, everything is quick and efficient.
David, 5-night trip with friends
Verified guest review

8/10 Very Good

jinus, 1-night trip with friends
Verified guest review

10/10 Exceptional

A beautiful hotel in the heart of Shibuya
Very good hotel in a prime location at Shibuya Crossing, one of the busiest areas and intersections in Tokyo. The room is datesd good but was comfortable. The bathroom could use some TLC and new grout, but it was fine, especially for the price. Finding the entrance was easy once I knew where it was was and there are a few ways in. The complex surrounding the building has tons of food and entertainment options. Our view of the crossing was amazing. The elevators were the fastest I've ever experienced. I'd definitely recommend the hotel for a stay in Tokyo if you can handle the crowds and craziness of Shibuya.
5-night family trip
Verified guest review

10/10 Exceptional

Denise, 19-night trip
Verified guest review

8/10 Very Good

Amazing locations. Rooms are clean. Overall good.
5-night family trip
Verified guest review

10/10 Exceptional

Best Hotel in Shibuya
This is the Perfect hotel in Shibuya, the staff is very friendly and can also speak english. Its also one of the only hotels thats has both pickup and drop off to and from the airport and hotel with the limousine bus. The rooms were very spacious and also has a great view of shibuya crossing. The hotel is also connected to one the malls and also the main train station which makes everything convenient. The hotel is also convently located in the center of Shibuya so everything is within a close walking distance.Theres also a 7-Eleven, Family Mart, and a Lawson all downstairs of the hotel. Theres also a Drug store right outside of the hotel in case you need some medicine. Another few positives are that everyday they clean your room they give you complimentary water bottles equal to the amount of people staying in the room which helped out a lot and also you can leave your luggage with the staff before check in and after check out free of charge which was a lifesaver because our flight was at 8PM but check out was at 11AM. The only thing i thought could be better was that the bed wasnt very comfortable and the pillows were kind of like bean bags. But other than that, everything else was amazing!
Kekoa, 11-night trip
Verified guest review

10/10 Exceptional

Camilla, 3-night trip
Verified guest review

10/10 Exceptional

CON, 1-night trip
Verified guest review