Novotel Criciuma

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Overview of Novotel Criciuma

Novotel Criciuma

4.0 star property
4-star hotel in Nossa Senhora da Salete with restaurant and bar/lounge

9.1/10 Superb

87 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P3,688
Price available on 28/05/2022
Map
Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390
Main amenities
  • 124 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children's club (free)
  • Private bathroom
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-panel TV
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Nossa Senhora da Salete

Getting around

  • Criciuma (CCM-Diomicio Freitas) - 28 min drive
  • Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional) - 43 min drive
  • Hercilio Luz Intl. Airport (FLN) - 136 min drive

About this property

Novotel Criciuma

Bring the kids when you stay at Novotel Criciuma in Criciuma and they can enjoy the free kids' club. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from noon - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • 1 per room (up to 33 lbs)
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (BRL 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Free children's club

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BRL 52 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs BRL 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Also known as

Novotel Criciuma Hotel
Novotel Criciuma Criciuma
Novotel Criciuma Hotel Criciuma

Frequently asked questions

Overall score and ratings

9.1

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

6.4/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

2/10 Poor

Don't bothering going to this hotel. I told the hotel that I already paid for the hotel and they told me that this is temporarily hold on my credit card and then I noticed that I got charged and then I came back home and contact orbitz and they said they won't refund my refund. What are the reasons to charge me twice. Is this behavior legal?
Yao Zu, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
Lee J., 2-night family trip
Verified Expedia guest review

6/10 Good

hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
1-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel. Also, I can give high rate for every staff has been working during my stay. "The greatest staff ever!":)
16-night family trip
Verified Expedia guest review

6/10 Good

Hotel novo sem manutenção
Razoável, Problemas com manutenções nos banheiros e TVs, onde tivemos que trocar de quarto 2x, e no terceiro quarto nos deram um "upgrade" para um quarto executivo (a diferença era ter uma máquina de café nespersso e com capsulas já usadas).
Adelor Francisco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo H. D, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

carlos augusto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muito boa
Paulo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muito bom
Bom custo benefício. Quarto bom, muito limpo, confortável, bonito e bem iluminado. Café da manhã maravilhoso, surpreendeu positivamente. Na parte externa da janela há uma estrutura de metal que ajuda a deixar o quarto mais escuro para dormir, mas pode desagradar pessoas mais claustrofóbicas pois bloqueia parcialmente a visão da rua. Me hospedaria novamente com certeza.
2-night trip
Verified Hotels.com guest review