Torre De Cali Plaza Hotel

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Overview of Torre De Cali Plaza Hotel

Torre De Cali Plaza Hotel

3.5 star property
3.5-star hotel with restaurant, near Chipichape Shopping Center

7.8/10 Good

618 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av. de las Americas 18 N 26, Cali, Valle del Cauca, 760046
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Spa services
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Cali
  • Chipichape Shopping Center - 33 min walk
  • Cali Tower - 1 min drive
  • Caicedo Square - 3 min drive
  • Pacific Mall - 9 min drive
  • Dog Park - 14 min drive
  • Cali Zoo - 14 min drive
  • University of Valle Hospital - 7 min drive
  • Olympic Stadium Pascual Guerrero - 7 min drive
  • Cosmocentro - 21 min drive
  • Palmetto Plaza Shopping Center - 23 min drive

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Torre De Cali Plaza Hotel

Placing you 1.7 mi (2.7 km) from Chipichape Shopping Center and 4.2 mi (6.7 km) from Cosmocentro, Torre De Cali Plaza Hotel offers an airport shuttle (available 24 hours) for COP 58000 per person. Guests can indulge in spa services and enjoy local cuisine at Jardin del Rio, which is open for breakfast, lunch, and dinner. Other features include a fitness center and a bar/lounge. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Jardin del Rio - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Continental breakfast is offered for an extra charge of COP 16200 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 58000 per person (one-way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs COP 5000 per person, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Torre De Cali Plaza
Torre De Cali Plaza Hotel
Torre Plaza
Torre Plaza Hotel
Torre Cali Plaza Hotel
Torre Cali Plaza
Torre De Cali Hotel
Torre De Cali Plaza Hotel Cali
Torre De Cali Plaza Hotel Hotel
Torre De Cali Plaza Hotel Hotel Cali

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Lo mejor en Cali
Excelente como siempre
Orlando, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice to have stayed at the hotel. The room was huge and near the center.
Antonio, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Dani, 2-night trip
Verified Expedia guest review

10/10 Exceptional

BEAUTIFUL ROOMS
Tatiana, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay in great location
Everything i needed was nearby. The rooms were vary spacious and comfortable. The staff was always very helpful. Food was great with 24hr room service. You can't go wrong staying here.
Cletus, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is in the tallest building in Cali, and as such there are great views from the rooms, as well as the rooftop restaurant. The staff is friendly and the hotel has good security. The rooms are huge and spacious as well, something that's quite rare nowadays. Unfortunately, that's about it. Perhaps this was once a 5-star hotel, but the furnishings, carpets and bathroom fixtures are in desperate need of renovation. I have very little complaint staying there for just one night, but, compared to other hotels nearby I wouldn't recommend it.
Timi, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Excelente hotel, muy buena ubicación y un buen servicio.
Yesenia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I’ve stayed here multiple times in the past 2 years and I have no complaints… the staff is great, I felt safe during my entire stay and the food is amazing
Jennifer Diane, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Horrible experience
I was suppose to stay 4 nights, I left on the second and just move to another cross the street same price but way better. Hotel is horrible, dirty and soo soo old. Its disgusting to touch anything there. Bedsheet, towel full of stains. Please don’t go there
Mirko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very professional employees, excellent service
Cesar, 5-night romance trip
Verified Expedia guest review