Novotel Brussels City Centre

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Pool
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Superior Double Room, 1 Double Bed | Room

Overview of Novotel Brussels City Centre

UNESCO Sustainable Travel Pledge

Novotel Brussels City Centre

4.0 star property
4-star hotel with indoor pool, near St. Catherine's Square

8.6/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 7,301
Price available on 10/16/22
Map
Rue De La Vierge Noire 32, Brussels, 1000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • 24-hour room service
  • 11 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Lower Town
  • La Grand Place - 6 min walk
  • Royal Palace of Brussels - 10 min drive
  • Tour & Taxis - 11 min drive
  • Avenue Louise - 13 min drive
  • King Baudouin Stadium - 24 min drive
  • Atomium - 26 min drive
  • NATO Headquarters - 28 min drive

Getting around

  • Brussels Airport (BRU) - 27 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 38 min drive
  • Antwerp (ANR-Antwerp Intl.) - 58 min drive
  • Central Station - 10 min walk
  • Brussels-Congress Station - 15 min walk
  • Brussels-Chapel Station - 15 min walk
  • Bourse-Beurs Station - 4 min walk
  • Sainte Catherine-Sint Katelijne Station - 4 min walk
  • De Brouckere Station - 4 min walk

About this property

Novotel Brussels City Centre

4-star eco-friendly hotel in the heart of Lower Town
Novotel Brussels City Centre is located close to La Grand Place, and provides a terrace, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. The onsite Belgian cuisine brasserie, GourmetBar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), luggage storage, and a computer station
  • An elevator, smoke-free premises, and 11 meeting rooms
  • Tour/ticket assistance, a 24-hour front desk, and a gift shop
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Novotel Brussels City Centre feature perks such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 80-cm flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 217 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 984 ft (EUR 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • 11 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 23 per person (approximately)
  • Late check-out can be arranged for an extra charge of EUR 99 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 25 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Frequently asked questions

Does Novotel Brussels City Centre offer free cancellation for a full refund?
Yes, Novotel Brussels City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Brussels City Centre?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at Novotel Brussels City Centre on October 16, 2022 start from P 7,301, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Brussels City Centre?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Novotel Brussels City Centre?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Novotel Brussels City Centre?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel Brussels City Centre?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 99 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Brussels City Centre and nearby?
Novotel Brussels City Centre has an indoor pool and a steam room, as well as an arcade.
Are there restaurants at or near Novotel Brussels City Centre?
Yes, GourmetBar offers Belgian cuisine. Nearby restaurants include Grimbergen Café (3-min walk).
Does Novotel Brussels City Centre have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Novotel Brussels City Centre like?
Novotel Brussels City Centre is in Lower Town, a short 4-minute walk from Bourse-Beurs Station and 6 minutes' walk from La Grand Place. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Guy, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything was good. Only let down by the dirty looking carpets. They might be clean, but there were spots that did not look clean. Staff was good and even got a free drink voucher when we arrived
Gregory, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No service or housekeeping
The location is great but the service and housekeeping very poor! 1.) to check in we have to wait 15mins while the staff shuffled around on the counter on and off and the line kept getting longer for check in. 2.) Even though we arrived after the check in time we were asked to wait for the room to be ready which again took a further 15 mins wait. 3.) Next day we left the room with stag on the door saying to service room and when we came back tag said ‘do not disturb’ and the room was left in touched and not cleaned or serviced at all. 4.) When the staff at reception were told it was like they knew and said what do you need now? And only option was clean towels! Would I stay here again MAYBE but only for the location - saying that there are a number of other hotels around!
Hiba, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shai, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

No air conditioning. Broken for months.
does not have air conditioning, their system broken. In look at past comments the system has been broken for at lease the last 3 months. When we asked for a fan we were told they did not have any. I would think three months would be long enough to get some fans for guests. They also should advertising the fact that their system is broken which they are not doing, in fact they did not even inform us at checking. When we complained we were given a partial credit on our room. But that does not make up for the bad stay.
Dave, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It is central and convenient
Abdel, 5-night family trip
Verified Expedia guest review

6/10 Good

Xavier-Carlos, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Nice hotel but poor service and facilities
Overall stay was good because room was cleaned everyday the location of the hotel was great and check in and out was simple. However I chose this hotel due to the pool and spa facilities which were either not working at all or not working properly. For example the jets in the pool did not work and the solar shower worked one day and then not the next day also the pool water was much lower than it should have been. I raised this with the receptionist and asked for them to call my room once they had spoken to facilities but nobody reached out. I mentioned it to another receptionist who just kept giving excuses that it’s a small pool the jets aren’t strong and I was like they’re not even coming on
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel for city centre acess
Good stay, great pool. Good location for city centre access. Room basic but functional and it was clean.
C, 2-night family trip
Verified Hotels.com guest review