Dann Carlton Medellin Hotel

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Dann Carlton Medellin Hotel

4.5 star property
Luxury hotel with 4 restaurants, near Lleras Park

8.4/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is P4,183
Price available on 05/09/2022
Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Spa tub
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 8 min walk
  • Santafé Mall - 17 min walk
  • El Tesoro Shopping Park - 13 min drive
  • Plaza Mayor Convention Center - 11 min drive
  • Botero Plaza - 20 min drive
  • Arvi Park - 88 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 39 min drive
  • Poblado Station - 15 min walk
  • Aguacatala Station - 30 min walk
  • Airport shuttle (surcharge)

About this property

Dann Carlton Medellin Hotel

4.5-star luxury hotel in the heart of El Poblado
You can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a terrace at Dann Carlton Medellin Hotel. Indulge in aromatherapy, a body treatment, and a massage at Dann Carlton Medellin Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature al fresco dining and more. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • Coffee/tea in the lobby, luggage storage, and wedding services
  • Barbecue grills, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Dann Carlton Medellin Hotel offer perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free secured, covered onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Conference center (603 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Dann Carlton Medellin Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.
43 Street - This restaurant serves lunch and dinner. Open daily.
Tony Romas - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 100000 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Facility access costs COP 9401 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
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Dann Carlton Medellin Hotel
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Hotel Medellin Dann Carlton
Medellin Dann Carlton
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Dann Carlton Medellin Hotel Hotel Medellín

Frequently asked questions

Does Dann Carlton Medellin Hotel offer free cancellation for a full refund?
Yes, Dann Carlton Medellin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dann Carlton Medellin Hotel?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at Dann Carlton Medellin Hotel on 5 September 2022 start from P4,183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dann Carlton Medellin Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dann Carlton Medellin Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Dann Carlton Medellin Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dann Carlton Medellin Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Dann Carlton Medellin Hotel?
Yes, an airport shuttle is available. The charge is COP 100000 per vehicle one-way.
What are the check-in and check-out times at Dann Carlton Medellin Hotel?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Dann Carlton Medellin Hotel and nearby?
Dann Carlton Medellin Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Dann Carlton Medellin Hotel?
Yes, there are 4 onsite restaurants, featuring alfresco dining. Nearby restaurants include Ajiacos y Mondongos (3-min walk), Restaurante Barcal (3-min walk), and Restaurante Ferro (3-min walk).
What's the area around Dann Carlton Medellin Hotel like?
Dann Carlton Medellin Hotel is a short 8-minute walk from Lleras Park and 17 minutes' walk from Santafé Mall. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very Good

9.1/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Best hotel in medellin
Roger, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Limpieza excelente y muy amable la housekeeping, el mantenimiento de habitacion pobre. El inodoro descompuesto y el toallero. Y 2 veces tuvo que ir para reparar. Llave del lava mano oxidada.
Julio, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

reza, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bobby, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not worth five stars
The hotel is well situated a 5 min walk from the El Poblado trendy area. Giving the property 5 stars is stretching it as it is well past its glory days. Rooms seemed refurbished with funky features such as electric blinds and odd choices like no electric plugs by the bed (instead the only option was far away near the TV). Our first room had a broken window so we changed to a much smaller one that had no heating (it is hot in Medellin but we happened to be there during a stormy period where it was cold at night). While the bed was huge and comfy the room lacked everything other than the bare minimum. No amenities were provided other than soap and shampoo and body lotion (and they charged for toothbrushes or shaving kits) and there is no kettle, coffee machine, slippers, bathrobe, pen and paper to take notes, etc. They did make sure to leave a fully stocked minibar and drawer with essentials such as a half open box of condoms. During breakfast an army of waiters made sure your cup was always filled with strong Colombian coffee, tea or chocolate. But don’t expect much choice or daily change in the options and some of the local specialties felt a little stale and worse quality than what I tried at much smaller places. It is not a bad hotel and the team there tries it’s best but it just doesn’t feel luxurious or special at all.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ugur, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose I, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Roger, 1-night family trip
Verified Hotels.com guest review