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Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel

Exterior
Pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel

Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel

2.5 star property
No-frills hotel in Fort Smith

9.0/10 Superb

82 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
7111 PHOENIX AVE, Fort Smith, AR, 72903
Main amenities
  • Daily housekeeping
  • Free airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Self-serve laundry
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

Getting around

  • Fort Smith, AR (FSM-Fort Smith Regional) - 3 min drive
  • Free airport shuttle

Restaurants

  • Village Inn - 12 min walk
  • River City Bistro - 12 min walk
  • Lin's Garden Chinese Restaurant - 13 min walk
  • Panera Bread - 14 min walk
  • Chick-fil-A - 14 min walk

About this property

Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel

Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel is just 1.9 mi (3.1 km) from the airport and offers a free shuttle (available on request). Free perks include WiFi, self parking, and on-the-go breakfast on weekdays between 6:00 AM and 9:00 AM.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 6:00 AM to 10:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast on weekday mornings 6:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Fireplace in lobby

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Braille signage
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

A shield is in place between staff and guests in main contact areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Holiday Inn Express Suites Airport
Holiday Inn Express Suites Ft. Smith Airport

Frequently asked questions

Does Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
Yes, a free airport shuttle is available from 6:00 AM to 10:00 PM on request.
What are the check-in and check-out times at Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is noon.
Is there an onsite casino at Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Choctaw Casino Too-Pocola (13-min drive) and Cherokee Casino Roland (20-min drive) are both nearby.
Are there restaurants at or near Holiday Inn Express & Suites Ft. Smith Airport, an IHG Hotel?
Yes. Nearby restaurants include Village Inn (12-min walk), River City Bistro (12-min walk), and Lin's Garden Chinese Restaurant (13-min walk).

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

2/10 Poor

DISAPPOINTING STAY
FIRST OFF, I BOUGHT AND PAID FOR THIS FOR MY 74 YO MOM AND MY BROTHER AS MY DAD HAD BEEN ADMITTED TO THE HOSPITAL LATE THAT NIGHT AND WAS TO LATE FOR THEM TO TRAVEL BACK HOME. THEY TOLD ME THAT THEY WAS REQUIRED TO HAVE A CREDIT CARD FOR INCEDINTALS, BUT MY PARENTS NOR MY BROTER HAS CREDIT CARDS, SO I HAD TO TRY AND SEND A CC TO THEM THROUG THE EMAIL. THIS SHOULD NOT BE A REQUIRMENT TO STAY AT YOUR HOTEL. BUT I COMPLIED BECAUSE I WANTED THEM TO STAY SOMEWHERE NICE. 2- 1ST FLOOR WAS REQUESTED DUE TO MY MOTHER BEING 74 AND CLOSTERPHOBIC OF ELEVATORS, HAD TO CLIMB STAIRS, THEN GOT UP TO THE ROOM AND THE KEY PAD DID NOT WORK WITH EITHER KEY, SO HAD TO GO BACK DOWN TO THE DESK (HENCE THE NEED FOR THE FIRST FLOOR) DESK PERSON HAD TO GO TO THE ROOM AND ULTIMATLY HAD TO DO A REKEY OF THE LOCK, THEN ABOUT 3 AM THE AIR CONDITIONER WENT OUT AND THEY OFFERED THEM A BOX FAN. FOR THE PRICE I PAID AND THE FRUSTRATION OF A HIGH END PLACE TO STAY, THIS IS VERY FRUSTATING FOR ME, AS THEY DID NOT RECIVE THE QUALITY REST THEY NEEDED FOR TODAY TO GO BACK TO THE HOSPITAL AND STAY WITH MY DAD.
Shawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything about this day exceeded our expectations it was wonderful we will return
Angela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Housekeeping
Cavalene Ann, 3-night family trip
Verified Orbitz guest review

4/10 Fair

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Cavalene Ann, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Thinnest walls ever
Hotel itself was great. Very clean, great staff. I don’t think I have ever stayed at a hotel with thinner walls though! We could here every conversation our neighbors had with each other and on the phone and then my husband and I were both woken up by the neighbors snoring starting around 2 am! It really is a nice hotel but holy cow those walls!
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Needed late check out and was refused. When I was checking out, I overheard a front desk staff member calling a customer to offer them early check in. Was not the best way to end our stay. It is, otherwise, a clean, nice hotel.
Jonathan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

EDWARD, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Joleen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Breakfast was good!
Swaminathan, 1-night family trip
Verified Expedia guest review