Novotel Solo

Photo gallery for Novotel Solo

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Indoor spa tub
Pool
Pool
Room

Overview of Novotel Solo

UNESCO Sustainable Travel Pledge

Novotel Solo

4.0 star property
4-star hotel in Solo City Centre with 2 outdoor pools and spa

8.2/10 Very Good

93 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Slamet Riyadi 272, Surakarta, Central Java, 57181
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Solo City Centre

Getting around

  • Surakarta (SOC-Adisumarmo Intl.) - 34 min drive
  • Yogyakarta (JOG-Adisucipto Intl.) - 99 min drive
  • Purwosari Station - 11 min drive
  • Solo Balapan Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Novotel Solo

A great choice for a stay in Surakarta, Novotel Solo features a free kids' club and offers an airport shuttle (available on request) for IDR 45000 per person. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and international cuisine is served at Andrawina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 8 AM to 6 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool

What to do

  • Hiking/biking trails
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

InBalance by Novotel has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Andrawina Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 119790 for adults and IDR 119790 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 45000 per person (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night
  • Airport shuttle service for children up to age 5 costs IDR 45000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Hotel Solo
Novotel Solo
Solo Novotel
Novotel Solo Hotel Solo
Novotel Solo Hotel
Novotel Solo Hotel
Novotel Solo Surakarta
Novotel Solo Hotel Surakarta

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.1/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.7/10

Eco-friendliness

2/10 Poor

Rat on breakfast counter !!!
there was a rat on breakfast counter !!! and the staff didnt do anything
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy stay in Solo
Very nice stay in Solo. All staff had been very helpful and courteous. Room and all facilities were clean. What needs to be improved is the bathroom: hand-held shower head and rain shower head badly need to be replaced.
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Bobbie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Shabby and old
The location, The Service, The breakfast are All ok but The hotel Looks so shabby, need renovation. The chairs in the Resto are not comfortable anymore to be seated. My room I used looked shabby and old and a bit dirty bathroom. I was sorry to stay here compared with my previous stay years ago.
Siany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really happening place, great breakfast, so close to town center
1-night romance trip
Verified Expedia guest review

8/10 Very Good

cristiano, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Fast check in and checkout. Reasonable restaurant prices
1-night family trip
Verified Expedia guest review

4/10 Fair

Not the best if you are a light sleeper...
I had a 2-night reservation at the Novotel and decided to leave after the first night even though I would lose some money. The air conditioning compressor was so loud it made sleeping very difficult. The room key didn't work and I went to the front desk several times for new keys to be used. The condition of the hotel is adequate but not up to the images used for marketing purposes. Price-wise the hotel is fine for what they are offering but I was able to get a superior hotel for Friday night and so I decided to vacate my room and move to another property to get a quiet sleep for my last night in town.
Andrew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edith, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A good family hotel to stay in Solo
It was an enjoying stay for me, the location is close to CFD area and many betjak for going everywhere. Room is clean and staff was friendly
Verified Hotels.com guest review