Guests
All properties in Nuevo Vallarta, Nayarit, Mexico

Krystal Grand Nuevo Vallarta – All Inclusive

All-inclusive beachfront property with spa, near Nuevo Vallarta Beach

  • Free buffet breakfast, free WiFi in lobby, and free parking
From
P9,714

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 66.
1 / 66Infinity Pool
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, 63732, NAY, Mexico
6.4.Good.
  • Room is clean and spacious a room and a Jacuzzi the only one with the ocean view the…

    Oct 17, 2021

  • Room was extremely hot. Room and bathroom was not clean. Food available was the buffet,…

    Aug 26, 2021

See all 170 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 480 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom

What’s around

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • Flamingos Golf Club - 28 min walk
  • Nayar Vidanta Golf - 6.3 mi / 10.1 km
  • Paradise Plaza Shopping Center - 3.7 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Resort View
  • Deluxe Tropical View Doble
  • Deluxe Tropical View King
  • Deluxe Ocean View Doble
  • Junior Suite Pool view Doble
  • Junior Suite Ocean View Doble
  • Junior Suite Ocean Front King
  • Altitude Club Junior Suite Swim Out King
  • Altitude Club Junior Suite Swim Out Doble
  • Altitude Club Junior Suite Ocean View Doble

What’s around

Landmarks

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • Flamingos Golf Club - 28 min walk
  • Nayar Vidanta Golf - 6.3 mi / 10.1 km
  • Paradise Plaza Shopping Center - 3.7 mi / 6 km
  • Plaza Lago Real Shopping Center - 5.2 mi / 8.3 km
  • Splash Water Park Vallarta - 5.4 mi / 8.7 km
  • La Cruz Sunday Market - 7 mi / 11.2 km
  • La Cruz Square - 7.4 mi / 11.9 km
  • Marina Riviera Nayarit at La Cruz - 7.4 mi / 11.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive
map
See on map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, 63732, NAY, Mexico

At a glance

Size

  • 480 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service

Things to do

  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Playground on site
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room

Working away

  • Number of meeting rooms - 8
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • MP3 docking station

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Not included
  • Room service

Spa

Eternity Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Krystal Grand Nuevo Vallarta
  • Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Takeria (2.4 mi), El Brujo Playa (2.5 mi), and MEZZOGIORNO (2.6 mi).
  • No, this property doesn't have a casino, but Vallarta Casino (14-min drive) is nearby.
  • Have fun with onsite activities like archery and cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has a sauna and a fitness center, as well as an arcade and a garden.
6.4.Good.
  • 8.0.Very good

    Pleasant

    Adrian, 6 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bah

    Service from people working in the hotel is very good but the hotel seems old and not well maintained. They offer ocean view rooms where you don’t actually see the ocean. Definitely not coming back to this hotel.

    Raul, 5 night family trip, Aug 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The grounds were beautiful and it wasn’t to large.

    3 night romance trip, Jul 26, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The food was great very tasty

    3 night romance trip, Jul 26, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The ground staff was excellent. They really did try to give us the best service but they were very understaffed. Now all the front desk service has to be the worst I have ever received including management. They did not try to accommodate and even told me that I shouldn’t be complaining that I got 1 reservation out of 6 days I was there and was unable to dine at any the entire time ! I will never stay or recommend this place to anyone. Food quality was poor. Full of bees outside. There’s none of the food they show on their videos such as sushi, parfaits, ribeyes, etc. only one restaurant was open and we had no choice but buffet on all days. We had to go eat elsewhere. Also they require you put a deposit for room service in order to get room service!

    5 night family trip, Jul 21, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The check in wasn’t smooth the line was crazy long, overwhelming number of people staying and not enough staff, restaurants on property are by reservation only and only 2 of them were available and we couldn’t get a reservation until our 3 day there at 6 pm. And the other days we only had the option of the buffet full of flies or the taco serving station that’s it. Front desk staff services were very disappointing they were full of attitude and sarcasm, we didn’t know there was a vip package who are given priority to everything, everyone else is seem as second class, property is definitely due for a remodel bathrooms are leaking, corrosion and mold in them. Food was a 3 stars at best and drinks full of sugar and cheap alcohol.

    5 night trip, Jul 21, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The Hotel is beautiful, nice pools. Very friendly people. The beach is not very good as it has dark sand and a lot of waves. Little variety in food. Very little entertainment.

    7 night family trip, Jul 15, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The food was nasty everyday the only food was enchiladas i will never come back to this location

    4 night family trip, Jul 7, 2021

    Verified Expedia guest review

  • 2.0.Poor

    We come to the area now 1 time a year and we will never be back to this resort. From no air conditioning to no hot water you name it we had issues with it, and it was like pulling teeth to have anything done about any of the issues, so I do not recommend this resort. There was not 1 thing that I can say we enjoyed about our stay.

    5 night business trip, Jul 6, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Las instalaciones son adecuadas, las albercas nos gustaron mucho,la cama no me pareció de lo más cómoda, tuvimos un incidente con pedir toallas ya que estábamos 4 en la habitación y en una ocasión dejaron sólo dos y en otra una, para lo que se tuvieron que hacer varias llamadas. El servicio es bueno muy amables, salvo uno que otro mesero. Los alimentos buenos, en general disfrutamos nuestra estadía

    3 night family trip, Jun 27, 2021

    Verified Expedia guest review

See all 170 reviews