Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Rostock, Mecklenburg-West Pomerania, Germany
1 room, 2 adults

Hotel Neptun

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Free WiFi
Seestr. 19, Warnemünde, Rostock, MV, 18119, Germany

Upscale beachfront hotel with spa, near Warnemunde Beach
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great location on the beach. Lots of cute shops a few blocks away. The room was clean and…Apr 22, 2019
  • Next to Baltic Sea Beach Strand Walk. Many restaurants, etc along this Cruise Ship port.…Mar 9, 2018

Hotel Neptun

from P8,963
  • Single Room
  • Double Room
  • Superior Room, Sea View, Corner
  • Small Room, Queen Bed
  • Single Room, Upper Floors
  • Small Room, French Bed, Upper Floors
  • Double Room, Upper Floors

What’s around Hotel Neptun

Landmarks

  • In Warnemuende
  • Warnemunde Beach - 1 min walk
  • Warnemuende Kur Park - 4 min walk
  • Meyers Mill - 6 min walk
  • Warnemunde Lighthouse - 7 min walk
  • Warnemuende Church - 7 min walk
  • Wilhelmshöhe - 42 min walk
  • Marina Warnemuende - 43 min walk

Getting around

  • Rostock (RLG-Laage) - 39 min drive
  • Warnemünde Werft Station - 16 min walk
  • Rostock Seehafen Nord Station - 16 min drive
  • Rostock Thierfelder Straße Station - 17 min drive
  • Rostock Warnemuende Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 338 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 6 AM to 5:30 AM*

Parking

  • Onsite self parking (EUR 21 per day; includes in/out privileges)

  • Onsite valet parking (EUR 21 per day)

  • Electric vehicle charging point on site

Offsite

  • Area shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach towels
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1971
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Balcony
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, detox wraps, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Hotel Neptun’s small print

Also known as

  • Hotel Neptun Hotel
  • Hotel Neptun Rostock
  • Neptun Hotel
  • Neptun Rostock
  • Hotel Neptun Rostock
  • Hotel Neptun Hotel Rostock

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 April, EUR 1.50 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 30 September, EUR 2.25 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Self parking costs EUR 21 per day with in/out privileges

Valet parking costs EUR 21 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per accommodation (maximum EUR 125 per stay)

Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Neptun

  • Does Hotel Neptun offer free cancellation for a full refund?
    Yes, Hotel Neptun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Neptun currently open?
    This property is closed from November 2 2020 to January 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Neptun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Neptun?
    Yes. Self parking costs EUR 21 per day. Valet parking costs EUR 21 per day. Electric vehicle charging is available.
  • Is there a pool at Hotel Neptun?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Neptun?
    Yes, pets are welcome. There's a charge of EUR 25 per accommodation.
  • What are the check-in and check-out times at Hotel Neptun?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM. Express check-in is available.
  • Are there restaurants at or near Hotel Neptun?
    Yes, there are 4 onsite restaurants. Nearby restaurants include Steakhouse - Hurricane (3-min walk), Samba Cocktailbar (6-min walk), and K25 (6-min walk).
  • Is airport shuttle service offered by Hotel Neptun?
    Yes, an airport shuttle is available from 6 AM to 5:30 AM on request. The charge is EUR 75 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 309 reviews

Good 6.0
Das Beste war die Lage des Hotels. 5 Sterne Hotel kann ich nicht bestätigen.
de5 night trip
Exceptional 10.0
Neptun geht immer auch kurzfristig
10 minuten vor Ankunft gebucht, keine Probleme. Wie immer alles top gelaufen👍👍👍
marcel, de1 night family trip
Very good 8.0
Im allgemeinen war alles in Ordnung.
Soweit alles in Ordnung, außer der Transport der Fahrstühle. Lange Wartezeit.
Marlies, de3 night family trip
Exceptional 10.0
Bestes Hotel ever. Alles perfekt. Trotz Corona fühlten wir uns bestens beherbergt. Superfreundliches Personal, traumhafter Meerblick!
Jan, de2 night romance trip
Exceptional 10.0
Einfach Klasse.
Ostsee und Hotel Neptun, was will man mehr. Trotz Corona wurde alles vom Hotel fantastisch gemeistert. Handtücher wurden jeden Tag gewechselt. Es wurde auf Ordnung und Hygiene geachtet. Man kann auch den Kümmel aus dem Käse suchen. Jeder ist für sich selbst und seine Gesundheit verantwortlich. Im Hotel haben wir uns wohlgefühlt. Es gibt nichts zu meckern. Empfang, Service, allen Mitarbeitern ein großes Dankeschön in der außergewöhnlichen Zeit.
Marina, de4 night trip
Very good 8.0
4 nätters besök.
Väldigt bra läge vid stranden och nära till alla affärer och restauranger. Gudomlig utsikt. Tycker dock inte att detta kan kallas 5 stjärnigt. Ganska dålig attityd på mycket av personalen och frukosten var inget man väntar sig på ett 5 stjärnigt hotell. Ingen ac på rummet vilket är en stor nackdel. Överhuvudtaget känns hotellet något gammeldags.
Anders, se4 night trip
Good 6.0
Neptun NEIN DANKE
Der Frühstücksraum, Bestuhlung eher 3 Sterne, Frühstücks Büfett eher 4 Sterne, Scheiben auf der Balkon schmutzig. Wir würden uns nicht noch einmal ins Neptun einmieten. Entspricht nicht der 5 Sterne Kategorie, nur der Preis. Haben schon viel bessere Hotels in besucht.
de1 night trip
Good 6.0
Lyxhotell som sett sina bästa dagar.
Lyxhotell som sett sina bästa dagar.
Andres, se1 night business trip
Exceptional 10.0
Wir kommen wieder
Freundliches Personal, Saubere Zimmer, schöner Zimmerblick, Hervorragende Küche,
Sylva, de5 night family trip
Good 6.0
Das Hotel ist gut gelegen, die Aussicht echt toll.Das Abendessen war für uns zu ausgefallen (liegt aber daran, dass wir keine Fischesser sind) ansonsten sehr reichhaltiges Büffet. Nervig war, dass man überall nur mit Fahrstuhl hinkam und dieser stets und ständig besetzt war. Wir haben manchmal 30 Minuten auf eiben freien Fahrstuhl gewartet. Das Personal an der Rezeption war teils überfordert.
Sandra, de1 night family trip

Hotel Neptun