ibis Styles Canberra Eaglehawk

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Outdoor pool
Outdoor pool

Overview of ibis Styles Canberra Eaglehawk

UNESCO Sustainable Travel Pledge

ibis Styles Canberra Eaglehawk

4.0 star property
Sutton resort with restaurant and bar/lounge, aimed at LGBTQ guests

7.2/10 Good

988 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P4,128
Price available on 17/07/2022
1222 Federal Highway Service Road, Sutton, NSW, 2602
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Seasonal outdoor pool
  • Conference center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Mount Majura Vineyard - 5 min drive
  • EPIC - 6 min drive
  • Australian National University - 16 min drive
  • Canberra Museum and Gallery - 16 min drive
  • Civic Square - 17 min drive
  • Canberra Theatre Centre - 17 min drive
  • Canberra Centre - 18 min drive
  • Australian War Memorial - 13 min drive
  • University of Canberra - 16 min drive
  • Pialligo Estate - 13 min drive
  • National Dinosaur Museum - 16 min drive

Getting around

  • Canberra, ACT (CBR-Canberra Intl.) - 16 min drive
  • Kingston Canberra Station - 15 min drive
  • Queanbeyan Railway Station - 19 min drive
  • Bungendore Station - 24 min drive

About this property

ibis Styles Canberra Eaglehawk

Enjoy your visit to Sutton with a stay at ibis Styles Canberra Eaglehawk. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cafe Munch, which serves dinner. Other highlights at this upscale resort include a bar/lounge, a fitness center, and a garden. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 151 units
  • Arranged over 1 level


  • Check-in time from 2:00 PM - 10:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Food and water bowls and litter boxes available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Playground
  • Grocery/convenience store
  • Children's menu
  • Pool gate

What to do

  • Pool table
  • Winery tours nearby

Working away

  • Meeting rooms
  • Conference center (5382 square feet of space)


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers


  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • 2 outdoor tennis courts


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Window screens
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Cleaning supplies

Special features


Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between AUD 5 and AUD 60 for adults, and AUD 5 and AUD 60 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.25 percent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Restaurant

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 30.0 per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 60 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from January to January

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


This property caters to LGBTQ guests.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

ibis Styles Canberra Eaglehawk Hotel Sutton
ibis Styles Canberra Eaglehawk Hotel
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk
Rydges Eagle Hawk Hotel Sutton
ibis Styles Canberra Eaglehawk Resort Sutton
ibis Styles Canberra Eaglehawk Resort
Hotel ibis Styles Canberra Eagle Hawk
ibis Styles Canberra Eaglehaw
ibis Styles Canberra Eaglehawk Resort
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk Resort Sutton

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Look somewhere else@
We are looking to stay elsewhere next trip to Canberra. Not somewhere I would recommend.
Jacqueline, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice and quite
Westley, 1-night business trip
Verified Wotif guest review

6/10 Good

Need a big renovation.
The room had few cockroaches running around, spiderwebs outside the door, room was full of mosquitoes. Bathroom was better. Was expecting some complementary tea/coffee sachets in the room which was not there. Fridge was there without a single things inside. No microwave, With a kid it’s was a bit of hassle to heat the food and milk also. Smoker neighbour smoking just outside the room and with a little baby was not expecting any things like this.
prashnna, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Breakfast was amazing However found spider and moths on bed
Yan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

DON'T DO IT!!! First room was so dirty (foul smelling marks on bathroom walls) ... moved to 2nd room, where we found a lighter in-between the sheets (dirty sheets not changed!!?!!) Fire alarms going off in nearby room at midnight. Booking came with breakfast provided (double checked my later later), however they still wanted to charge for meals on checkout. Worst hotel experience ever. Wouldn't refund us, so they put us in delux room for final night. Still wouldn't recommend. (Side note, as disgusting as the hygiene was, staff were always polite)
Kylie, 2-night family trip
Verified Wotif guest review

8/10 Very Good

Sajith, 2-night trip
Verified Expedia guest review

8/10 Very Good

It was a nice quick stop over, good for the kids they were happy with the pool. The only thing i would comment on is when coming back late at night there wasnt any parking near our room and the surrounding area where we had to walk was quite dark.
Kelly, 1-night family trip
Verified Wotif guest review

6/10 Good

A little run down and door sticks but the bush like setting is peaceful. I got what I expected.
Jordana, 1-night trip
Verified Lastminute guest review

8/10 Very Good

Tiong choon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Receptionist was helpful & courteous, spoke with accent that was difficult to follow through masks. Great location, no traffic noise. Nice room. I'll be back.
Steven, 1-night romance trip
Verified Wotif guest review