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Astoria Palace Hotel

Photo gallery for Astoria Palace Hotel

Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
Living area
Premium bedding, minibar, in-room safe, desk
View from room

Overview of Astoria Palace Hotel

Astoria Palace Hotel

4.0 star property
4-star hotel in Palermo with 2 restaurants and bar/lounge

7.2/10 Good

973 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Meeting Facilities
  • Laundry facilities
Map
Via Montepellegrino 62, Palermo, PA, 30142

Room options

About this area

What's nearby

  • Heart of Palermo
  • Palermo Harbour - 1 min drive
  • Teatro Massimo - 14 min drive
  • Mondello Beach - 20 min drive

Getting around

  • Punta Raisi Airport (PMO) - 23 min drive
  • Palermo Vespri Station - 6 min drive
  • Palermo S. Lorenzo Station - 6 min drive
  • Palermo Notarbartolo Station - 25 min walk
  • Giachery Station - 5 min walk
  • Fiera Station - 8 min walk
  • Imperatore Federico Station - 18 min walk

Restaurants

  • Belle Epoque - 8 min walk
  • Mikado - 9 min walk
  • Mudù - 12 min walk
  • Quattroventi Comfort Food - 12 min walk
  • Bar Lucy - 14 min walk

About this property

Astoria Palace Hotel

Take in the views from the rooftop terrace when you stay at Astoria Palace Hotel. Guests looking for a bite to eat can check out Il Cedro, one of 2 restaurants, which serves international cuisine. Other highlights at this upscale hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and breakfast. Public transportation is just a short walk: Giachery Station is 5 minutes and Fiera Station is 8 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s ATM/banking is closed December-February.
  • The full cost of stay is due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 15 lbs per pet)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (EUR 8 per day)
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Il Cedro - This restaurant specializes in international cuisine. A children's menu is available.
Dodicesima Nota - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per stay

Parking

  • Self parking costs EUR 8 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

<p>Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Astoria Hotel Palace
Astoria Palace
Astoria Palace Hotel
Astoria Palace Hotel Palermo
Astoria Palace Palermo
Hotel Astoria Palace
Hotel Palace Astoria
Palace Astoria
Astoria Palace Hotel Palermo, Sicily
Astoria Palace Hotel Palermo Sicily
Astoria Palace Hotel Hotel
Astoria Palace Hotel Palermo
Astoria Palace Hotel Hotel Palermo

Frequently asked questions

Does Astoria Palace Hotel offer free cancellation for a full refund?
Yes, Astoria Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Astoria Palace Hotel?
As of February 3, 2023, prices found for a 1-night stay for 2 adults at Astoria Palace Hotel on February 21, 2023 start from P 2,041, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Astoria Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Astoria Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of EUR 20 per pet, per stay.
Is parking offered on site at Astoria Palace Hotel?
Yes. Self parking costs EUR 8 per day. Parking spots may be limited.
What are the check-in and check-out times at Astoria Palace Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Astoria Palace Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Belle Epoque (8-min walk), Mikado (9-min walk), and Mudù (12-min walk).
What's the area around Astoria Palace Hotel like?
Astoria Palace Hotel is in the heart of Palermo, a short 5-minute walk from Giachery Station and 5 minutes' walk from Palermo Harbour. Travelers say this hotel is in a good location.

Reviews

7.2

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very Good

Peter, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

john, 1-night trip
Verified Expedia guest review

6/10 Good

Good quality of room given to me, but was backed onto an apartment block, so wasn't much of a view. A room higher up with a view of the sea was requested but that fell on deaf ears. The area nearby is falling apart and run down, lots of places closed down since COVID and haven't re-opened, so you need to go back into the city for a good selection of quality eating and drinking places. The rooftop restaurant was a nice surprise, but the price for dining there and on the ground floor was far too much. No swimming pool or eagerness for the staff to help you with booking tours, only taxis to go places it seemed.
Phil, 7-night trip
Verified Expedia guest review

4/10 Fair

Not welcoming especially on the first day, not friendly not helpful about how to get about or what there was to see, they were not willing to help us much about what the local transportation was and were not willing to tell us about what was available or direct us to excursions. When ordering the breakfast boxes staff were uncooperative and difficult. Service was poor.... Hotel was clean BUT area was around hotel was a dump. It's about about 25 minutes walk to center; local buses have unreliable times I would not use there hotel again !
Memoona, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Save your time and go somewhere else
AC never worked so they brought us a fan that took 3 days to cool to a tolerable temperature to sleep. Staff seem annoyed anytime you approach them. Bed was as hard as a rock. Other guests that traveled with us didn’t even get a room because they gave their reservation to another person. Then when they came back a couple of days later they had to pay 800 for two nights.
Diana, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Leslie, 8-night trip
Verified Expedia guest review

10/10 Exceptional

D, 4-night trip
Verified Hotels.com guest review

6/10 Good

martin, 2-night trip
Verified Expedia guest review

2/10 Poor

Tyrone, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY IN THIS HOTEL
This was the worst hotel in my life. My husband and I did NOT stay there because in the first room we find pee inside the toilet (they didn’t clean the room). So they gave us a second room and we find A LOT OF hairs inside the sink (they didn’t clean this room too). The only conclusion that we can reach is that they don’t clean any room. We left the hotel immediately because they were the worst hotel ever. DO NOT STAY IN THIS HOTEL. Worst employees too. And Hotels.com and this hotel did NOT refund my money. It is unacceptable.
Vanderlei, 1-night trip
Verified Hotels.com guest review