Guests
All properties in Acapulco, Guerrero, Mexico

Hotel Aristos Acapulco

Family-friendly hotel with 2 outdoor pools, near Playa Caletilla

From
P1,533

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Avenida Pozo del Rey 73, Acapulco, 39390, GRO, Mexico
6.0.Good.
  • No wifi in the rooms only in the large lobby! It is a large hotel and the restaurant is…

    Jan 15, 2020

  • On the First room we found roaches, the hotel personnel was ashamed and decided to change…

    Nov 8, 2019

See all 28 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Self parking

For families

  • Children's pool
  • Playground on site
  • Sofa bed
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Caleta
  • Playa Caletilla - 15 min walk
  • La Quebrada Cliffs - 36 min walk
  • Zocalo - 40 min walk
  • Playas Caleta - 14 min walk
  • Capilla Submarina - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Street View
  • Standard Room, Sea View

What’s around

Landmarks

  • In Caleta
  • Playa Caletilla - 15 min walk
  • La Quebrada Cliffs - 36 min walk
  • Zocalo - 40 min walk
  • Playas Caleta - 14 min walk
  • Capilla Submarina - 17 min walk
  • Isla de La Roqueta - 17 min walk
  • Barco Palao - 23 min walk
  • Playa La Roqueta - 23 min walk
  • Playa Manzanillo - 25 min walk
  • Playa La Angosta - 26 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 23 min drive
map
See on map
Avenida Pozo del Rey 73, Acapulco, 39390, GRO, Mexico

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Onsite self parking (MXN 50.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Playground on site

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Sofa bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Satellite TV channels

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

ParkingPay at property

  • Self parking costs MXN 50.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Aristos Complex More
  • Hotel Aristos Acapulco Hotel
  • Hotel Aristos Acapulco Acapulco
  • Hotel Aristos Acapulco Hotel Acapulco
  • Aristos Complex More Acapulco
  • Aristos Resort Complex & More
  • Aristos Resort Complex & More Acapulco
  • Resort Complex
  • Aristos Resort Complex More Acapulco
  • Aristos Resort Complex More
  • Aristos Acapulco
  • Majestic Del Aristos Acapulco

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Aristos Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 50.00 per night.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Cabaña (13-min walk), Mi Piaci (2.1 mi), and 100% Natural (2.6 mi).
  • Hotel Aristos Acapulco has 2 outdoor pools and a picnic area, as well as a garden.
6.0.Good.
  • 8.0.Very good

    Old Acapulco Bay view

    Clean and simple. With a nice view of the bay, located at old Acapulco, with no acces to the beach. Near La Marina and Scuba Centers. Clean and simple, breakfast buffet (cheap) don’t expect a lot.

    1 night business trip, Feb 23, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Nothing that property is very old location is very dark at night and very duty Good staff

    2 night family trip, Dec 27, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Un asco

    Un hotel sin internet, sin agua caliente, cuarto con ormigas, sin servicio de alimentos

    jose alfredo, 2 night business trip, Nov 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Buen hotel

    Todo bien solo el aire acondicionado hace mucho ruido y las persianas no funcionaban bien por todo lo demás está muy bien el hotel.

    Cristopher, 1 night trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    LA ALBERCA MUY FRIA, DETALLES ESTETICOS COMO COLADERAS DEL BAÑO CONCHONETAS INDIVIDUALE EN LUGAR DE COLCHONES LO CUAL DESPUES DE 2 DIAS ES CANSADO

    2 night family trip, Jan 2, 2020

    Verified Expedia guest review

  • 2.0.Poor

    No limpian bien las habitaciones, la comida es mala y el servicio, a excepción de la persona que nos ayudó con las maletas, es pésimo.

    3 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nidia Calva

    Son muy amables todos, existe la actitud de servicio, sus instalaciones son muy cómodas y agradables, desde que llega uno te atienden amablemente

    NIDIA RUTH, 3 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La vista a la bahia exelente las instalaciones buenas la habitacion muy amplia la amabilidad de los empleados

    3 night family trip, Jul 23, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Comida muy mala, estado del cuarto muy malo, aire ruidoso, tele con mal servicio de cable, agua de alberca turbia

    2 night family trip, May 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Mala atención precio de la habitación muy caro y las habitaciones viejas y descuidadas

    1 night trip, Apr 26, 2019

    Verified Expedia guest review

See all 28 reviews