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All properties in Chiang Mai, Chiang Mai Province, Thailand

Mercure Chiang Mai - SHA Extra Plus

Eco-friendly hotel with 1 outdoor pools, connected to a shopping center, near Chiang Mai University

  • Free WiFi and free parking
From
P1,162

Restrictions related to your trip

  • Thailand Pass requires travelers to book their stay, airport transfer, and COVID-19 test with an SHA Extra Plus hotel prior to arrival. Find out moreOpens in a new window
  • Due to COVID-19, this property’s food and beverage options may be limited.

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183 Chanpuak Road, Sri Poom, Chiang Mai, 50200, Chiang Mai, Thailand
8.2.Very good.
  • Location good for airport and city centre. Room furniture functional but needs…

    Feb 10, 2020

  • It was a good hotel Breakfast excellent staff very friendly and helpful always ready to…

    Dec 19, 2019

See all 33 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 159 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Chang Phueak
  • Chiang Mai University - 20 min walk
  • Tha Phae Gate - 28 min walk
  • Chiang Mai Night Bazaar - 35 min walk
  • Chiang Mai Rajabhat University - 4 min walk
  • Chang Puak Market - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • In Chang Phueak
  • Chiang Mai University - 20 min walk
  • Tha Phae Gate - 28 min walk
  • Chiang Mai Night Bazaar - 35 min walk
  • Chiang Mai Rajabhat University - 4 min walk
  • Chang Puak Market - 9 min walk
  • Chang Puak Gate - 10 min walk
  • Wat Lok Moli - 14 min walk
  • Wat Chiang Man - 17 min walk
  • Chiang Mai City Arts & Cultural Center - 18 min walk
  • Chiangmai Ram Hospital - 18 min walk

Getting around

  • Chiang Mai Intl. Airport (CNX) - 21 min drive
  • Chiang Mai Railway Station - 15 min drive
  • Saraphi Station - 26 min drive
  • Lamphun Station - 29 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
See on map
183 Chanpuak Road, Sri Poom, Chiang Mai, 50200, Chiang Mai, Thailand

At a glance

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Thailand Pass requires travelers to book their stay, airport transfer, and COVID-19 test with an SHA Extra Plus hotel prior to arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. When travelling to Thailand, you may be required to quarantine at an SHA Extra Plus hotel. Check government regulations to see how long the current quarantine period is. Travelers booking a quarantine hotel need to use the pay now option. Unless specified, booking does not include COVID-19 test fees or airport transfer, which are mandatory requirements. Please pay the hotel directly for these services to receive a booking confirmation letter required for obtaining Thailand Pass entry.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6 AM to 6 PM*

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Free offsite parking nearby
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Free reception

Things to do

  • Number of outdoor pools - 1

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 6889
  • Conference space size (meters) - 640
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Citrus - This restaurant specializes in international cuisine.

Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 950.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 475.00 (from 1 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1200.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 600.00 (from 1 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 250 for adults and THB 125 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 150.00 per person (one-way)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for THB 600.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children costs THB 0 (one-way)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Chiang Mai Mercure
  • Mercure Chiang Mai
  • Mercure Hotel Chiang Mai
  • Mercure Chiang Mai Hotel
  • Mercure Chiang Mai
  • Mercure Chiang Mai SHA Extra Plus
  • Mercure Chiang Mai - SHA Extra Plus Hotel
  • Mercure Chiang Mai - SHA Extra Plus Chiang Mai
  • Mercure Chiang Mai - SHA Extra Plus Hotel Chiang Mai
  • Chiang Mai Novotel
  • Mercure Chiang Mai Hotel Chiang Mai
  • Novotel Chiang Mai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Chiang Mai - SHA Extra Plus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, Citrus offers international cuisine. Nearby restaurants include BAAN Landai (4-min walk), Leela Noodle (5-min walk), and Sunny Shrimp (5-min walk).
  • Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is THB 150.00 per person one-way.
  • Mercure Chiang Mai - SHA Extra Plus has 2 bars and an outdoor pool, as well as a garden.
8.2.Very good.
  • 10.0.Exceptional

    Biggest king size bed! Clean and good housekeeping service!

    6 night romance trip, Nov 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A convenient hotel for sightseeing

    The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.

    Masako, 2 night trip, Nov 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay, will come again

    Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.

    2 night trip, Oct 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    a the staff was amazing and SO helpful! Loved my stay there of 5 nights!

    5 night trip, Sep 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Hotel is next to TOPs supermarket and not far from old town area.

    2 night family trip, Aug 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    Service was good, as with most of Thailand. The hotel looked a little dated which doesn’t not help with the overall cleanliness and feel of the hotel. There were small ants around the room, which although was not a huge issue, was not ideal. The free shuttle to the night bazaar was a great touch as you are a little out of the way from the old town.

    gurdip, 3 night family trip, Aug 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Rooms spacious and staff very pleasant and friendly. Minimal in-room guest amenities, mini-bar in room not stocked and location a little far from city center and attractions.

    2 night trip with friends, Aug 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location. but have smell of paint. Staff is very good

    1 night trip with friends, Jun 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fourth satisfactory visit.

    This was our fourth time staying at the Mercure Chiang Mai and, realistically, I doubt if we would ever stay anywhere else on any future visits. The staff have always been very welcoming and helpful. The rooms are clean and comfortable. I am unable to comment on any aspects of their food as we have never actually eaten there. We invariably take advantage of the free ‘shuttle’ bus which the hotel provides to & from the Anursan Night Market, which is an added bonus to our stays. The only ‘downside’ of the location of the hotel is that there isn’t really anything in the way of restaurants and bars locally, but the lobby staff can recommend suitable establishments and taxi rides to/from them aren’t very expensive.

    GRAHAME, 2 night trip with friends, May 3, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Staff were friendly however hotel needs work. We changed room 3 times although staff were accommodating, the rooms are very tired and quite basic. Basic amenties like a towel rail didnt even exist in the bathrooms and some of the earlier rooms had a bad smell

    M, 3 night trip, Feb 3, 2019

    Verified Expedia guest review

See all 33 reviews