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Mercure Chiang Mai

Photo gallery for Mercure Chiang Mai

Front of property
Sports facility
Theater show
International cuisine
Exterior

Overview of Mercure Chiang Mai

Mercure Chiang Mai

3.5 star property
Central hotel with outdoor pool, connected to a shopping center, near Chiang Mai University
7.6 out of 10 Good
7.6/10 Good

330 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is P 1,547
Price available on 06/26/2023
Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Pool bar
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • 7 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Chang Phueak
  • Chiang Mai University - 21 min walk
  • Tha Phae Gate - 28 min walk
  • Chiang Mai Night Bazaar - 40 min walk
  • Chiang Mai Rajabhat University - 1 min drive
  • Nimman Road - 4 min drive
  • MAYA Lifestyle Shopping Center - 4 min drive
  • Sunday Walking Street Market - 4 min drive
  • Warorot Market - 4 min drive
  • Wat Phra Singh - 5 min drive
  • Central Festival Chiangmai - 7 min drive

Getting around

  • Chiang Mai Intl. Airport (CNX) - 19 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 21 min drive
  • Lamphun Pa Sao Station - 29 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Salad Terrace โชตนา - 3 min walk
  • ข้าวราดแกง ชวนชิม - 1 min walk
  • Café Amazon ถนนช้างเผือก - 1 min walk
  • ร้านอาหาร ก๋วยเตี๋ยวเนื้อลุงปัน - 3 min walk
  • Ajiyoshi Mercure Hotel - 2 min walk
Map

About this property

Mercure Chiang Mai

Putting you within a 10-minute drive of Tha Phae Gate and Chiang Mai Night Bazaar, Mercure Chiang Mai offers an airport shuttle (available on request) for THB 150.00 per person. Guests can indulge in massages, and Citrus serves international cuisine. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and central location.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Free offsite parking nearby

Transfers

  • Airport shuttle from 6 AM to 6 PM*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Shopping mall on site
  • Locally-owned & organized tours & activities
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Citrus - This restaurant specializes in international cuisine.
Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: THB 950.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 475.00 (from 1 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1053.42
  • New Year's Eve (31 December) Gala Dinner per child: THB 600.00 (from 1 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 250 for adults and THB 125 for children
  • Airport shuttle service is offered for an extra charge of THB 150.00 per person (one-way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 600.0 per night
  • Airport shuttle service for children costs THB 0 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Does Mercure Chiang Mai offer free cancellation for a full refund?
Yes, Mercure Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Chiang Mai?
As of June 5, 2023, prices found for a 1-night stay for 2 adults at Mercure Chiang Mai on June 26, 2023 start from P 1,547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Chiang Mai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Chiang Mai?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Mercure Chiang Mai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Chiang Mai?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Mercure Chiang Mai?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is THB 150.00 per person one-way.
What are the check-in and check-out times at Mercure Chiang Mai?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Mercure Chiang Mai and nearby?
Mercure Chiang Mai has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Mercure Chiang Mai?
Yes, Citrus offers international cuisine.
What's the area around Mercure Chiang Mai like?
Mercure Chiang Mai is in Chang Phueak, a short 4-minute walk from Chiang Mai Rajabhat University and 10 minutes' walk from Chang Puak Gate. Travelers say the area is central and good for shopping.

Reviews

7.6

Good

7.7/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

Thammanoon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

GORDON KEE KEONG, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JAMJUREE, 4-night trip
Verified Expedia guest review

8/10 Very Good

Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Michael Peter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Henry, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry David, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Warm and welcoming staff every time we stay here.
Richard, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Ulrich, 3-night family trip
Verified Wotif guest review

6/10 Good

Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Richard, 3-night romance trip
Verified Expedia guest review