Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Sunscape Sabor Cozumel
3.5-star beachfront resort with spa, near Paradise Beach
- Great for families
- Free WiFi in lobby and free parking
- Collect stamps
- Price Guarantee
FromP9,957P6,871
7.4Good551 verified Hotels.com guest reviews
The hotel is beautiful. The beach is gorgeous and I would go back for the location. But…
Dec 10, 2020
If you need internet run away from this place. If you need 24/7 food run away from this…
Dec 5, 2020
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) sanitization guidelines.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 218 smoke-free guestrooms
- Daily housekeeping
- On a private beach
- 3 restaurants and bar/lounge
- Full-service spa
- 2 outdoor pools
Feel at home
- Free cribs/infant beds
- Children's club
- Playground on site
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (free)
What’s around
- On a private beach
- Paradise Beach - 2 min walk
- Playa Mia Grand Beach and Water Park - 12 min walk
- Mr. Sancho's Beach Club - 13 min walk
- San Francisco Beach - 2.6 mi / 4.2 km
- Chankanaab Beach Adventure Park - 3 mi / 4.8 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Deluxe Room, Ocean View
- Deluxe Room (Suite Deal Couples Only acces Secrets)
- Deluxe Room, Garden View
- Junior Suite, 1 King Bed, Jetted Tub, Ocean View (Honeymoon Suite)
- Junior Suite, 1 King Bed, Jetted Tub, Garden View
- Suite, 1 King Bed, Ocean View
- Suite, 1 King Bed, View (Tropical View)
- Deal of the Day
- Deluxe Room, 2 Double Beds, Oceanfront
- Deluxe Room, 2 Double Beds, Ocean View
- Deluxe Room, 2 Double Beds
- Family Suite
- Suite, 2 Double Beds (Tropical View)
- Breakfast Plan Deluxe Tropical View Double
- Breakfast Plan Deluxe Tropical View King
- Breakfast Plan Deluxe Ocean View Double
- Breakfast Plan Deluxe Ocean View King
Location
- On a private beach
- Paradise Beach - 2 min walk
- Playa Mia Grand Beach and Water Park - 12 min walk
What’s around
Landmarks
- On a private beach
- Paradise Beach - 2 min walk
- Playa Mia Grand Beach and Water Park - 12 min walk
- Mr. Sancho's Beach Club - 13 min walk
- San Francisco Beach - 2.6 mi / 4.2 km
- Chankanaab Beach Adventure Park - 3 mi / 4.8 km
- Chankanaab National Park - 3.1 mi / 5 km
- Palancar Beach - 3.3 mi / 5.3 km
- Punta Sur Ecological Park - 9.4 mi / 15.2 km
Getting around
- Cozumel Intl. Airport (CZM) - 29 min drive
At a glance
Hotel size
- This hotel has 218 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- Babysitting/childcare*
- Free children's club (ages 3 - 12)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- WiFi in rooms*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Taking the kids?
- Children's club (free)
- Supervised childcare/activities (free)
Food and drink
- 3 restaurants
- Bar/lounge
- Snack bar/deli
- Poolside bar
Things to do
- Fitness classes on site
- Basketball on site
- Free bicycles on site
- Fishing on site
- Kayaking on site
- Personal motorized watercraft on site
- Parasailing on site
- Playground on site
- Scooter/moped rentals on site
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Water skiing on site
- Windsurfing on site
- Ecotours nearby
- Golfing nearby
Working away
- Conference space
- One meeting room
Services
- 24-hour front desk
- Concierge desk
- Tours/ticket assistance
- Dry cleaning/laundry service
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Year Built - 1996
- ATM/banking
- Garden
Accessibility
- Accessible bathroom
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Free toiletries
Be entertained
- TV
- Premium TV channels
Stay connected
- Desk
- WiFi (surcharge)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
All inclusive
All-inclusive room rates at Sunscape Sabor Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Land activities
Kids' club
Entertainment
Not included
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and local beverages included
- Dining availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Kayaking
- Snorkeling
- Windsurfing
Land activities
- Fitness facilities
- Soccer
- Volleyball
Kids' club
- Supervised activities for children between 3 and 12 years old
Entertainment
- Onsite live performances
Not included
- Golf green fees
- Use of golf equipment
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Surcharge for bottled wine
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
Spa
Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Dining
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.
Portofino - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Da Mario - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner.
Portofino - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Da Mario - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner.
Small print
Also known as
- Cozumel Sunscape
- Sunscape Sabor Cozumel All Inclusive
- Sunscape Sabor Cozumel All Inclusive All-inclusive property
- Sabor Cozumel Hotel Cozumel
- Sunscape Sabor All Inclusive All-inclusive property
- Cozumel Sunscape Sabor
- Sunscape Sabor Cozumel Resort
- Sunscape Sabor Cozumel Cozumel
- Sunscape Sabor Cozumel All Inclusive
- Sunscape Sabor Cozumel Resort Cozumel
- Sunscape Sabor Cozumel Optional All Inclusive
- Sabor All Inclusive Cozumel
- Sabor Cozumel
- Sabor Cozumel All Inclusive
- Sabor Sunscape
- Sunscape Sabor
- Sunscape Sabor All Inclusive
- Sunscape Sabor Cozumel
Optional extras
Babysitting/childcare is available for an extra charge
WiFi is available in guestrooms for MXN 140 per night (rates may vary)
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
The charges below are included in the total price displayed:
- New Year's Eve gala dinner fee for stays on 31 December
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Sunscape Sabor Cozumel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there are 2 outdoor pools.
- Sorry, pets aren't allowed.
- You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
- Yes, there are 3 onsite restaurants, featuring beachfront dining, Mexican cuisine, and ocean views. Nearby restaurants include Sunscape Sabor Cozumel (4-min walk), Carlos and Charlie's (6-min walk), and Playa San Francisco (7-min walk).
- Recommended spots to visit include Paradise Beach (2-min walk) and Playa Mia Grand Beach and Water Park (12-min walk), along with Mr. Sancho's Beach Club (13-min walk) and San Francisco Beach (2.6 mi).
7.4Good551 verified Hotels.com guest reviews
- 6.0Good
Nice Resort - Terrible Food/Dining Experience
This resort is a great location resort, if you are scuba diving, as it is near the best dive sites. Really nice rooms, beach, pools and layout. Unfortunately, the food is near the worst food possibly imaginable for an all inclusive. I usually spend 2 months or so each year on the island. This was my first experience at the Sabor. I will not be coming back.. The reason I stayed here was for the all- inclusive nous.. Having stayed at another resort for the first half of my trip that wasn't. I ended up eating in town for lunches and dinners at least 50% of my time here, because that is just how bad the food is... One other thing, they charge like $10 per day for internet or $40 per week. I think this is the only resort in the world that still thinks you charge for internet. So, if you want a nice resort on a nice beach, this is a great place.. Just know that the food is the worst and you should probably rent a car, so that you can drive into town.
Davis, 17 night trip, Oct 11, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Great hotel
Super clean and everything was sanatized
Abel, 2 night trip, Sep 26, 2020
Verified Hotels.com guest review
- 6.0Good
Very clean in all areas. Lots to do. Child friendly so could be noisy. Choice of food poor. Usually only one of the restaurants open and menus the same every day with limited choice. Also, no snacks available which is unusual for all inclusive
Jan, 6 night trip, Sep 19, 2020
Verified Expedia guest review
- 10.0Exceptional
A perfect spot on Cozumel. The property was nice and clean and the staff very friendly and helpful. The beach is sandy with plenty of chairs and there is decent snorkeling from the shore. Food was good and they had a nice range of choices. We visited during Covid and we were really happy with all the sanitation measures. All the staff wore masks and there was hand sanitizer everywhere. I felt very safe. Due to the reduced compacity, not all the restaurants or bars were open, that was fine with us as it meant less people around. Also, your snorkeling or dive boat can pick you up at the resort dock, so you don't need to drive into town. It was really handy. The only down sides was that it is a good 15-20 minute drive into town and the property is a bit older, but still nice. Overall a great place to stay if you enjoy a mellow vibe and access to the great water off of Cozumel.
Erin, 7 night romance trip, Sep 11, 2020
Verified Expedia guest review
- 6.0Good
Overall, the property is a C / B Pool and beach were kept clean.
3 night trip, Sep 10, 2020
Verified Expedia guest review
- 2.0Poor
false rating! don't book here
whether was amazing, hotel very outdated , the sewer smell was disgusting. food options were very very limited. no waiters to serve guest while in the pool while pool was open. waiters were very friendly but not enough staff to accomadate guest there. Will definitely not return or recommend this hotel for anyone. The rates on this hotel are false. Don't go you will regret it.
Claudia, 4 night trip, Aug 29, 2020
Verified Hotels.com guest review
- 10.0Exceptional
I really have a great time !! People is super friendly and all places we went to. Definitely coming back soon
DianaA, 5 night romance trip, Aug 29, 2020
Verified Expedia guest review
- 6.0Good
Very clean staff great, service at Patio restaurant terrible. Mattress hard as a rock. Portofino restaurant was good.
JoAnn, 5 night trip, Aug 24, 2020
Verified Expedia guest review
- 10.0Exceptional
Amazing!!
Amazing! We even got upgraded to the sister adults only resort since it was my birthday! The staff was amazing. Irving at the front desk was nice and helpful! Alfredo the life guard on the dock was awesome too, as well as all of our servers and bartenders! The best part was the free snorkeling,paddleboarding, and kayaking! Also the private beach was really nice and quiet. We actually had no complaints and would 100% go again. The whole stay was amazing, beds were comfortable and rooms were clean, also food was pretty good! I would just go ahead and pay for the all inclusive because it’s just so much easier and more relaxing that way. Also, bring your own sunscreen because it is $30 there haha!
Shelby, 2 night trip, Aug 21, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Properly is very well kept, secured, cleaned and sanitized. The beach is beautiful too.
Norberto, 1 night romance trip, Aug 11, 2020
Verified Expedia guest review