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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

The Royal Haciendas All Suites Resort & Spa

4-star4 stars
Carr. Chetumal-Cancun KM 296, Xcalacoco, Puerto Juarez, Lote 2, Mz. 70, Playa del Carmen, QROO, 77710, Mexico

4-star beachfront resort with spa, near Punta Esmeralda Beach
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Very clean and good food together with great serviceDec 18, 2020

The Royal Haciendas All Suites Resort & Spa

from P4,967
  • Deluxe Junior Suite - Accommodation Only
  • Deluxe Junior Suite Beachfront - Accommodation Only
  • Deluxe One Bedroom Suite Beachfront - Accommodation Only
  • Deluxe One Bedroom Suite Beachfront - All Inclusive
  • Deluxe One Bedroom Suite Beachfront - Bed and Breakfast
  • Deluxe One Bedroom Suite - Accommodation Only
  • Deluxe One Bedroom Suite - All Inclusive
  • Deluxe One Bedroom Suite - Bed and Breakfast
  • Deluxe Two Bedroom Suite - Accommodation Only
  • Deluxe Two Bedroom Suite - All Inclusive
  • Deluxe Two Bedroom Suite - Bed and Breakfast
  • Deluxe Junior Suite - All Inclusive
  • Deluxe Junior Suite - Bed and Breakfast
  • Deluxe Junior Suite Beachfront - Bed and Breakfast
  • Deluxe Junior Suite Beachfront - All Inclusive
  • Deluxe Two Bedroom Suite Beachfront - Accommodation Only
  • Deluxe Two Bedroom Suite Beachfront - All Inclusive
  • Deluxe Two Bedroom Suite Beachfront - Bed and Breakfast

What’s around The Royal Haciendas All Suites Resort & Spa

Landmarks

  • On the beach
  • Quinta Avenida - 37 min walk
  • Punta Esmeralda Beach - 21 min walk
  • Playa 88 - 27 min walk
  • Guadalupe Church - 41 min walk
  • Mamitas Beach Club - 2.7 mi / 4.4 km
  • Playa del Carmen Main Beach - 3 mi / 4.8 km
  • 28 de Julio Square - 2.8 mi / 4.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19 (rapid antigen screenings) once per stay, available until July 17, 2021. PCR screenings for COVID-19 are available for a surcharge. Reservations for health screenings are required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 25

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 5 restaurants
  • Beach bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Full-service spa
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Phone
Food and drink
  • Microwave
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at The Royal Haciendas All Suites Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, SPA. Services include facials and body wraps. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

The Royal Haciendas All Suites Resort & Spa’s small print

Also known as

  • The Royal Haciendas Suites &
  • The Royal Haciendas Resort Spa
  • The Royal Haciendas All Suites Resort & Spa Resort
  • The Royal Haciendas All Suites Resort & Spa Playa del Carmen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • A damage deposit of USD 500 will be collected before check-in.

Optional extras

Late check-out can be arranged for an extra charge (amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Royal Haciendas All Suites Resort & Spa

  • Does The Royal Haciendas All Suites Resort & Spa offer free cancellation for a full refund?
    Yes, The Royal Haciendas All Suites Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Royal Haciendas All Suites Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Royal Haciendas All Suites Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at The Royal Haciendas All Suites Resort & Spa?
    Yes, there are 6 outdoor pools.
  • Are pets allowed at The Royal Haciendas All Suites Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Royal Haciendas All Suites Resort & Spa?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near The Royal Haciendas All Suites Resort & Spa?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Saffron (4.6 mi), La Pirata (5.6 mi), and De Local (5.6 mi).
  • What is there to do at The Royal Haciendas All Suites Resort & Spa and nearby?
    The Royal Haciendas All Suites Resort & Spa has 6 outdoor pools and a spa.

Recent reviews

From 3 reviews

Exceptional 10.0
Buen hotel con EXCELENTE SERVICIO.
Eric Gerardo, sv7 night trip
Poor 2.0
Alexandre, us1 night trip

The Royal Haciendas All Suites Resort & Spa