W Melbourne

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Overview of W Melbourne

W Melbourne

5.0 star property
Luxury hotel with 2 restaurants, near SEA LIFE Melbourne

8.8/10 Fabulous

94 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P13,280
Price available on 05/06/2022
Map
408 Flinders Lane, Melbourne, VIC, 3000
Main amenities
  • 294 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Pool bar
  • Coffee shop/cafe
  • 24-hour front desk
  • Communal living room
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Flinders Lane - 1 min walk
  • Collins Street - 1 min walk
  • SEA LIFE Melbourne - 5 min walk
  • Regent Theatre - 10 min walk
  • Eureka Skydeck 88 - 10 min walk
  • Federation Square - 10 min walk
  • Bourke Street Mall - 10 min walk
  • Crown Casino and Entertainment Complex - 11 min walk
  • Melbourne Arts Centre - 14 min walk
  • Melbourne Central - 14 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 44 min drive
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 11 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Central Station - 15 min walk
  • Parliament Station - 20 min walk

About this property

W Melbourne

When you stay at W Melbourne, you'll be in a great location, within just a 10-minute walk of Collins Street and Regent Theatre. Guests can take a dip in the indoor pool or grab a bite to eat at Lollo, which is one of 2 restaurants and serves breakfast, lunch, and dinner. There are 2 bars/lounges and a poolside bar, and rooms at this luxurious hotel get the details right with premium bedding and espresso makers. Public transportation is close by: Flagstaff Station is just 11 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 294 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 40 lbs)
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (AUD 70 per night)
  • Wheelchair-accessible van parking on site
  • Onsite parking limited
  • Offsite parking within 656 ft (AUD 40 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop

What to do

  • Kayaking nearby

Working away

  • Conference space (8913 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • 24-hour pool access
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi
  • Korean
  • Malay
  • Vietnamese

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Lollo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Warabi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Culprit - Onsite café. Guests can enjoy drinks at the bar. Open select days.
Curious - Onsite cocktail bar. Open select days.
WET - This bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between AUD 35 and AUD 50 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 100.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: AUD 150 per stay
  • Pets are allowed for an extra charge of AUD 30 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs AUD 70 per night
  • Parking is available nearby and costs AUD 40 per day (656 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

W Melbourne Hotel
W Melbourne Melbourne
W Melbourne Hotel Melbourne

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

Great hotel with issues
Great hotel that needs to iron out some issues. I’ve stayed at the W a number of times already. Love the interiors and room sizes. They are, however experiencing a massive staffing issue. Blood found on clean towels in bedroom (stains had attempted to be removed) and valet was completely understaffed so guests are being kept waiting (at $70 a night for valet). Credit card surcharge being applied to everything including bond and all good even if a debit card is used. Great hotel overall but needs to get this sorted as it dampens the experience.
Loren, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

6/10 Good

Edward, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Brent, 5-night trip
Verified Hotels.com guest review

6/10 Good

New Hotel - Still some things to work on
Overall my hotel stay was fine, but... It was let down by unresponsive / variable air con. Room was too hot at night - couldn't cool it down below 21c, but it felt cold in the day when it would dip below 19c, which made for several uncomfortable nights sleep. The lights also seemed to have a mind of their own, sometimes turning off automatically when I was in the room and moving around, and other times only the master off switch would turn everything off. For a hotel that claims eco-friendliness, small disposable shower gel and shampoo bottles seemed quaint. More eco-minded hotels are using refillable / fixed shampoos. The lobby and lift area had a slight sulfer / sewerage smell. The positives - the service was friendly and prompt, room service was good, the Toto japanese toilets in-room were a plus and the location was convenient for my business meetings.
Aleksandr, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing best place iv stayed
Charity, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Horrible - do not book
Horrible!!! The service is horrible, breakfast waiting time was over an hour, way too few staff and too small facilities for the number of guests. The breakfast menu has only a few items to chose from (which is generally ok ) but two of the dishes had sold out leaving few options. Coffee orders were mixed up (lucky we don’t have allergy and that the milk is a taste preference only) Room is modern, maybe a bit too modern with graffiti on the walls, very dark inside the room and view looking straight in to an office (we stayed on the 10th floor). Booked a taxi from the hotel for a preset time and it arrived 20m late. The positive - friendly reception staff at checkin and the toilet (with a warm seat) Do not recommend to stay at this hotel - service is more like 1-2star.
My Therese, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfred, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review