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All properties in Aachen, North Rhine-Westphalia, Germany

Mercure Hotel Aachen Europaplatz

4-star hotel with restaurant, near Carolus Thermen Bad Aachen

  • Free WiFi
From
P3,835

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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Joseph-von-Goerres-Str. 21, Aachen, 52068, NRW, Germany
8.8.Fabulous.
  • We have used this hotel in the past. It is a great choice. It is in a quiet location with…

    Jul 27, 2021

  • Good clean hotel at a reasonable price. Due to Covid the restaurant was only serving…

    Dec 3, 2020

See all 144 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 119 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Self parking

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Garden

    What’s around

    • In Aachen-Mitte
    • Carolus Thermen Bad Aachen - 12 min walk
    • Aachen Cathedral - 25 min walk
    • RWTH Aachen University - 28 min walk
    • Ponttor - 29 min walk
    • CHIO Stadium - 33 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Privilege, Double Room, 1 Double Bed
    • Standard Double Room, 1 Double Bed
    • Standard Room, 2 Twin Beds
    • Deluxe Twin Room

    What’s around

    Landmarks

    • In Aachen-Mitte
    • Carolus Thermen Bad Aachen - 12 min walk
    • Aachen Cathedral - 25 min walk
    • RWTH Aachen University - 28 min walk
    • Ponttor - 29 min walk
    • CHIO Stadium - 33 min walk
    • Stolberg Castle - 7.9 mi / 12.7 km
    • High Fens – Eifel Nature Park - 13.7 mi / 22 km
    • Dreilaendereck - 14.6 mi / 23.5 km
    • Gaia Zoo - 15.6 mi / 25.1 km
    • Mondo Verde - 16.8 mi / 27 km

    Getting around

    • Cologne - Bonn Airport (CGN) - 44 min drive
    • Maastricht (MST-Maastricht - Aachen) - 38 min drive
    • Liege (LGG) - 49 min drive
    • Aachen-Rothe Erde Station - 20 min walk
    • Aachen (XHJ-Aachen Central Rail Station) - 26 min walk
    • Aachen Central Station - 26 min walk
    map
    See on map
    Joseph-von-Goerres-Str. 21, Aachen, 52068, NRW, Germany

    At a glance

    Hotel size

    • This hotel has 119 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Food and water bowls available

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (EUR 10.00 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Barbecue grills

    Things to do

    • Outdoor seasonal pool
    • Pool sun loungers
    • Bicycle rentals nearby

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 4133
    • Conference space size (meters) - 384
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    AIXcellence - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

    Mephisto - This bar serves dinner and light fare. Open daily.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for an additional charge

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 15 per pet, per day

    ParkingPay at property

    • Self parking costs EUR 10.00 per night with in/out privileges
    • RV/bus/truck parking is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from May to September

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

    Also known as

    • Aachen Europaplatz
    • Accor Aachen Europaplatz
    • Mercure Aachen Europaplatz
    • Mercure Hotel Aachen Europaplatz Hotel
    • Mercure Hotel Aachen Europaplatz Aachen
    • Mercure Hotel Aachen Europaplatz Hotel Aachen
    • Aachen Mercure Hotel Europaplatz
    • Europaplatz
    • Europaplatz Aachen
    • Mercure Aachen Europaplatz
    • Mercure Europaplatz
    • Mercure Hotel Aachen Europaplatz
    • Mercure Hotel Europaplatz
    • Mercure Hotel Europaplatz Aachen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Hotel Aachen Europaplatz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 10.00 per night. RV/bus/truck parking is available.
    • Yes, there's a seasonal outdoor pool.
    • Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
    • You can check in from 3:00 PM - anytime. Check-out time is noon.
    • Yes, AIXcellence offers alfresco dining and international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Zum Stavros (3-min walk), Back Italy (4-min walk), and Gare du Nord (5-min walk).
    • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a picnic area, and a garden.
    8.8.Fabulous.
    • 8.0.Very good

      Good in parts; Disappointing breakfast

      Receptionist was excellent. Gave us very good info on eateries if the town. Room was very good. Breakfast was expensive and disappointing: too many gadgets (machine for making poor coffee, squeezing oranges and delivering little pats of butter on your plate); too little service.

      DR A H, 1 night trip, Oct 12, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent service, lovely family stay

      1 night family trip, Aug 15, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      overall nice place and professional hotel crew.

      The hotel staff were very nice, helpful and gave the best service they could provide. The toilet button was broken and had to be fixed. In Germany there are still quarantine limitations and wearing a mask is required. Without mas you won't be checked in. Please take it with you, or purchase one from hotel desk 2,5EUR/each. Inside hotel, movement allowed only with mask. Inside the pull max of 4 people allowed.

      Evgeny, 1 night family trip, Jun 25, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful staff, friendly hotel, bar man and cleaning lady lazy

      Paul, 4 night trip with friends, Sep 18, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Paring is convenient

      Mei-Ling, 3 night business trip, Jul 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Last minute booking outside of Aachen

      Plans changed and we needed a room - everything was booked but we finally found the Mercure Hotel Aachen Europaplatz. Food from the bar was good (we ate in our room) Everything was clean and we slept well. Very good find!!

      Michael, 1 night romance trip, May 27, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Super nice hotel

      IT WAS AN AMAZING STAY AND I LOVE THE BREACKFAST

      Alexandru, 1 night business trip, Apr 23, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Comfortable overnight stay, would return anytime

      Overnight stop on the way back to the UK. Arrived late, friendly and quick check-in. Room was clean and spacious, had been updated and happy with facilities. Comfortable beds for a good nights sleep. Didn’t have breakfast as left early the next day but would definitely book again when passing by.

      Markus, 1 night romance trip, Apr 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good position from motorway and good parking,with clean rooms.

      1 night trip, Feb 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      A good hotel for a traveler (motorist), recently fully renovated!

      Islander, 1 night trip, Nov 4, 2018

      Verified Expedia guest review

    See all 144 reviews