Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Zürich, Canton of Zurich, Switzerland
1 room, 2 adults

Novotel Zurich City West

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Great for families

Good to know

  • Children's pool
  • Playground on site
  • Free WiFi
  • Dry cleaning/laundry service
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005, Switzerland

4-star hotel with indoor pool, near Letzigrund Stadium
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Playground on site
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Novotel Zurich is wonderful. We enjoyed our stay so much. The staff is exceptional…Apr 4, 2018
  • They locked us out because we forgot to give them swimming key and we went out for dinner…Aug 15, 2020

Novotel Zurich City West

from P7,232
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Suite, 1 Double Bed with Sofa bed (2 seperate rooms)
  • Superior Room, Multiple Beds (with 2 separate beds and a sofa bed)
  • Superior Double Room, 1 Double Bed (and armchair)

What’s around Novotel Zurich City West

Landmarks

  • In Escher Wyss
  • Bahnhofstrasse - 32 min walk
  • ETH Zurich - 39 min walk
  • Letzigrund Stadium - 17 min walk
  • Swiss National Museum - 28 min walk
  • Kunsthaus Zurich - 42 min walk
  • Zurich Town Hall - 38 min walk
  • Paradeplatz - 39 min walk

Getting around

  • Zurich Airport (ZRH) - 19 min drive
  • Zurich Altstetten Station - 28 min walk
  • Zürich Hauptbahnhof - 29 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 5 min drive
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (CHF 29.00 per night)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Slovak
  • Spanish
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Novotel Cafe Restaurant - This restaurant serves lunch and dinner.

Novotel Zurich City West’s small print

Also known as

  • Novotel Hotel Zurich City West
  • Novotel Hotel zürich
  • Novotel Zurich City West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City West
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City-West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel
  • Novotel Hotel zürich
  • zürich Novotel
  • zürich Novotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: CHF 2.50 per person, per night

Deposit: CHF 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)

Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Self parking costs CHF 29.00 per night

Buffet breakfast is offered for an extra charge of CHF 29 per person (approximately)

Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Zurich City West

  • Does Novotel Zurich City West offer free cancellation for a full refund?
    Yes, Novotel Zurich City West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Zurich City West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Zurich City West?
    Yes. Self parking costs CHF 29.00 per night. Electric vehicle charging is available.
  • Is there a pool at Novotel Zurich City West?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Novotel Zurich City West?
    Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Novotel Zurich City West?
    You can check in from 2 PM - 6 AM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Novotel Zurich City West?
    Yes, there's an onsite restaurant, Novotel Cafe Restaurant. Nearby restaurants include Aya Bar (4-min walk), Brisket (4-min walk), and Les Halles (4-min walk).
  • Is there an onsite casino at Novotel Zurich City West?
    No, this hotel doesn't have a casino, but Swiss Casinos Zurich (12-min drive) and Grand Casino Baden (17-min drive) are both nearby.
  • What is there to do near Novotel Zurich City West?
    Recommended spots to visit include Letzigrund Stadium (0.9 mi) and Swiss National Museum (1.4 mi), along with Bahnhofstrasse (1.6 mi) and Zurich Town Hall (2 mi).

Recent reviews

Very good 8.0 From 289 reviews

Exceptional 10.0
Great location
The hotel is well connected to the city via tram or bus. The people at the reception were very friendly and helpful. We liked this hotel and we are happy to recommend it.
Adriana, us1 night family trip
Exceptional 10.0
Amenities, drinks and food very expensive. Staff very helpful
Vincent, us1 night family trip
Exceptional 10.0
The rooms were clean and tidy and the staff, helpful and friendly. I was impressed with the food both at breakfast and in the evening. The gym and pool were good too!
gb3 night family trip
Exceptional 10.0
The location was excellent, the amenities were brand new and good customer service.
gb1 night family trip
Exceptional 10.0
Great Services, price a little high...
Rafael, us6 night business trip
Exceptional 10.0
My husband and I enjoyed our stay at the hotel ! Good location. Tram stop approximately 5 mins walking distance away from the hotel which brings you to downtown Zurich ! Staff are very friendly and helpful. Room is very clean and quiet as well. Will definitely come back when we visit Zurich next time
Jess, ca2 night romance trip
Exceptional 10.0
Location - Perfect Service - Perfect Overall - Perfect Was there Mom-Dad-2 Girls and everything was very good and comfortable.
us5 night family trip
Exceptional 10.0
Very clean, modern, convenient. Very friendly staff, close to train station
Vlad, ca2 night family trip
Poor 2.0
Service was horrible even property was not good.it need more encouragement
gb3 night family trip
Exceptional 10.0
PC
hk4 night romance trip

Novotel Zurich City West