Hotel Ciputra Jakarta - CHSE Certified

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Outdoor pool
Outdoor pool

Overview of Hotel Ciputra Jakarta - CHSE Certified

Hotel Ciputra Jakarta - CHSE Certified

4.0 star property
4-star Jakarta hotel with 1 outdoor pools, connected to a shopping center

8.0/10 Very Good

665 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is P1,798
Price available on 31/08/2022
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • Business center
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Grogol
  • Thamrin City Shopping Mall - 28 min drive
  • Grand Indonesia - 28 min drive
  • Bundaran Hi - 30 min drive
  • Blok M Square - 34 min drive
  • Pantai Pasir Putih PIK 2 - 42 min drive
  • Taman Mini Indonesia Indah - 45 min drive

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 35 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 39 min drive
  • Jakarta Duri Station - 4 min drive
  • Jakarta Grogol Station - 11 min walk
  • Jakarta Pesing Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Ciputra Jakarta - CHSE Certified

4-star hotel in the heart of Grogol
Take advantage of a roundtrip airport shuttle, a poolside bar, and a shopping mall on site at Hotel Ciputra Jakarta - CHSE Certified. Be sure to enjoy a meal at The Gallery Restaurant, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free valet parking
  • Concierge services, luggage storage, and tour/ticket assistance
  • A banquet hall, a ballroom, and an elevator
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All guestrooms at Hotel Ciputra Jakarta - CHSE Certified boast comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 17 floors


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, uncovered onsite valet parking


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Massage/treatment rooms


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel


  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.


The Gallery Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 32 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra

Frequently asked questions

Does Hotel Ciputra Jakarta - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Ciputra Jakarta - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Ciputra Jakarta - CHSE Certified?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at Hotel Ciputra Jakarta - CHSE Certified on 31 August 2022 start from P1,798, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Ciputra Jakarta - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Ciputra Jakarta - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Ciputra Jakarta - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciputra Jakarta - CHSE Certified?
Yes, there's free valet parking.
Is airport shuttle service offered by Hotel Ciputra Jakarta - CHSE Certified?
Yes, an airport shuttle is available. The charge is USD 32 per vehicle one-way.
What are the check-in and check-out times at Hotel Ciputra Jakarta - CHSE Certified?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Ciputra Jakarta - CHSE Certified and nearby?
Hotel Ciputra Jakarta - CHSE Certified has an outdoor pool and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near Hotel Ciputra Jakarta - CHSE Certified?
Yes, there's an onsite restaurant, The Gallery Restaurant. Nearby restaurants include Sinar Minang (4-min walk), The Coffee Bean & Tea Leaf (6-min walk), and 99 CUPS Coffee (6-min walk).
What's the area around Hotel Ciputra Jakarta - CHSE Certified like?
Hotel Ciputra Jakarta - CHSE Certified is a short 1-minute walk from Mal Ciputra Mall and 16 minutes' walk from Neo SOHO. Travelers say this hotel is in a good location.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



4/10 Fair

Richard, 6-night trip
Verified guest review

10/10 Exceptional

FRANK, 2-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

Mark, 8-night business trip
Verified guest review

4/10 Fair

Need upgrade, hygiene and safety in jeopardy
This hotel is old, and it’s probably over 30 some years old. It’s been exist at least since I was college there in Jakarta. I could see this hotel has not had any make over since then, the bathroom has brown mold, bathtub too old, small model and very slippery even with the mat, I almost fell down couple times. It’s not safe for everyone.
Linda, 1-night family trip
Verified guest review

10/10 Exceptional

I have stayed at ciputra everytime i fly in to Jakarta. The whole staff is always great and very professional at their craft. Great experience
Curt, 1-night trip
Verified Expedia guest review

8/10 Very Good

Mangasa, 1-night trip
Verified Expedia guest review

8/10 Very Good

Mohudoom M, 1-night trip
Verified guest review

8/10 Very Good

6-night family trip
Verified Expedia guest review

6/10 Good

Bad Service from Front Office
Registration taking too long time. Room assigned with air conditioning problem. Request for room change was told that I shouldn’t be as Aircon is working perfectly but I insisted instead of a room change the front office replied to send the engineering guys to check. Waited for half an hour the guy from the engineering came and took another half an hour to check and confirmed the Aircon is not working and he informed the front office to change the room. The whole incident took almost 2 hours to get my room change. Should have change my room when I requested fir it.
Kwek, 1-night trip
Verified guest review