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Mercure Hotel Dortmund City

Photo gallery for Mercure Hotel Dortmund City

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Living area
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Mercure Hotel Dortmund City

UNESCO Sustainable Travel Pledge

Mercure Hotel Dortmund City

3.0 star property
City-center Dortmund hotel with bar/lounge

8.0/10 Very Good

346 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Kampstr. 35-37, Dortmund, NW, 44137

Room options

About this area

What's nearby

  • In Dortmund City Centre
  • Signal Iduna Park - 11 min drive
  • Starlight Express Theater - 24 min drive

Getting around

  • Dortmund (DTM) - 23 min drive
  • Dortmund Central Station - 5 min walk
  • Dortmund Signal Iduna Park Station - 6 min drive
  • Dortmund (DTZ-Dortmund Central Train Station) - 7 min walk
  • Kampstrasse U-Bahn - 1 min walk
  • Reinoldikirche U-Bahn - 7 min walk
  • Westentor U-Bahn - 7 min walk

Restaurants

  • Flayva Coffee and Tea Lounge - 4 min walk
  • Linus - 4 min walk
  • Coffee Fellows - 4 min walk
  • Domicil - 4 min walk
  • IRoom - 4 min walk

About this property

Mercure Hotel Dortmund City

Located near a train station, Mercure Hotel Dortmund City is a great choice for a stay in Dortmund. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Kampstrasse U-Bahn is steps away and Reinoldikirche U-Bahn is 7 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 12 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Discount at nearby fitness center

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lobby Bar - Onsite lobby lounge.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 7.50 percent will be charged
  • Resort fee: EUR 2.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

Does Mercure Hotel Dortmund City offer free cancellation for a full refund?
Yes, Mercure Hotel Dortmund City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Dortmund City?
As of February 3, 2023, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund City on February 23, 2023 start from P 3,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Dortmund City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Dortmund City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Dortmund City?
Yes. Self parking costs EUR 12 per day.
What are the check-in and check-out times at Mercure Hotel Dortmund City?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Hotel Dortmund City?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (23-min drive) is nearby.
Are there restaurants at or near Mercure Hotel Dortmund City?
Yes. Nearby restaurants include Flayva Coffee and Tea Lounge (4-min walk), Linus (4-min walk), and Coffee Fellows (4-min walk).
What's the area around Mercure Hotel Dortmund City like?
Mercure Hotel Dortmund City is in Dortmund City Centre, a short 1-minute walk from Kampstrasse U-Bahn and 5 minutes' walk from Dortmund Christmas Market. Travelers love the hotel's prime location.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Good value and location
Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.
Pamela, 1-night business trip
Verified Hotels.com guest review

6/10 Good

On a one way street with limited access. One of the elevators was broken during our stay. Parking was available but inconvenient. Area surrounding hotel was noisy all night and dirty.
Elissa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

YUSUKE, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for 2 nights as a stopover on our way to Belgium. One of the cheaper options but advertised as 3 star. Very outdated and in need of a refurb. There was a stain on the curtains and a tile was falling off the wall in the bathroom. Bed was comfy enough and we had a good nights sleep.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

good location mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Excellent location for access to train station to travel to watch BVB.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Excellent location, near train and subway station.
JF, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Christmas Markets with friends
We chose this hotel for our trip to the Christmas markets and the location was great.
James, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

6/10 Good

Nice, but extremely noisy.
The hotel is nice, rooms are comfy, breakfast is decent and the staff are efficient and friendly - the stay was good from that perspective. The issue is that one section of the hotel is very near an all night bar that is incredibly loud until 5am over the weekend. The noise was only on the Friday and Saturday night, but it made it virtually impossible to sleep. I was not the only guest complaining as I heard a number of others. While that isn't the hotel's fault, had I known I would not have chosen to stay there. So probably a great hotel for weekday visits, but best avoided on the weekend unless you can be guaranteed a room on the quieter sides.
Simon, 5-night business trip
Verified Hotels.com guest review