The Caves

Photo gallery for The Caves

Primary image
Pool
Room
Room
Room

Overview of The Caves

The Caves

3.5 star property
All-inclusive hotel in West End with 2 restaurants and outdoor pool

9.8/10 Exceptional

7 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
144 One Love Drive, Negril, Westmoreland
Main amenities
  • Housekeeping (on request)
  • 2 restaurants
  • Outdoor pool
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
For families
  • Private bathroom
  • Laundry facilities
  • Minibar (stocked, free items)
  • Bathrobes
  • Free self parking
  • Outdoor swimming pools
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In West End
  • Negril Lighthouse - 1 min drive
  • Seven Mile Beach - 10 min drive
  • Time Square Mall - 13 min drive
  • Negril Hills Golf Club - 18 min drive
  • Kool Runnings Water Park - 22 min drive
  • Bloody Bay - 23 min drive
  • Bloody Bay Beach - 24 min drive
  • Blue Hole Mineral Springs - 31 min drive
  • Hedonism II - 27 min drive
  • Booby Cay - 27 min drive

About this property

The Caves

When you stay at The Caves, you'll be within a 10-minute drive of Seven Mile Beach. Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • Private dining

What to do

  • Cave exploring

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Television in common areas
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Languages spoken

  • English

Room amenities

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

The Caves Hotel
The Caves Negril
The Caves Hotel Negril

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

We had the most amazing stay at the Caves, Negril. The service was phenomenal, and we made longstanding friendships with most of the staff. Obrian, Randy, Brad, Zoom, Jamoi all went above and beyond for us. Obrian was the lifeguard and took us cliff jumping, kayaking, and snorkeling every day. He is an amazing individual. It was a blast, and we made a new friend whom we will keep in touch with! Randy, Brad, Jamoi, and Zoom took care of all our food and alcohol and were so friendly and cool. They are truly genuine people who cared about our experience at the resort. The food was amazing and changed every day. Everything was sourced locally, and you could taste how fresh the food was. The service was very classy, and each night felt like you were at a 5 star restaurant. The caves dinner that you must pay for was worth every penny. It was a magical experience that is unlike anything we have ever experienced. The night was once in a lifetime.    The drinks were top shelf, and you could pretty much request anything you wanted. The cuisine was broad, and you could specifically request your meal, or have more traditional Jamaican food. Our room was private and large, with a great shower. It was so nice to fall asleep listening to the waves crashing into the caves below us. Each day was a new adventure, and we were never bored. This is a unique place that caters to anyone’s needs. It can be adventurous and active, or as relaxing as you want. It was amazing!!
Amelia E, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at the Caves, the property and staff made our visit even better. I highly recommend the hotel
viridiana, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

One of the most serene properties in the world
Easily one of the most serene properties in the world! Staff are all lovely but unfortunately food was well below average for a high priced boutique property. Menu options were incredibly limited as well. Guests were given a choice between two options at each meal and no Jamaican food options except for our final breakfast. We will be back given how beautiful and peaceful our stay was, but will probably wait till we hear of culinary improvements. Comfort level was a four out of five, as the pillows on the bed were extremely uncomfortable and kept us up at night. Everything else around the property was very well laid out. Also felt very safe at night with the security guard (lovely man) patrolling the grounds after sunset. O Brian the lifeguard was also exceptional and works incredibly hard to make sure guests are comfortable and taken good care of. Overall a great experience, although most meals rated two out of five stars.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Caves 8/28-9/4/21
We had an amazing stay for our 10th anniversary celebration! The property is gorgeous, the food was absolutely delicious and the service was impeccable. Normally we like to get out an explore when we travel, but The Caves was so relaxing that we only ventured off property once. The on-site snorkeling with Brian was a really good time since he showed us things we missed when we went out our own. We felt like we had the whole place to ourselves because only a few rooms were in use for most of our stay, but the property is larger than I expected so there were plenty of secluded spots to sunbathe even when most of the rooms were booked. I was a little worried I’d miss a sandy beach, but didn’t at all. Plus, if you do want a beach day 7 mile is a short drive away! I’m a bit of a food snob and was really pleased with everything we ate. For dinner there was typically one appetizer, a soup, a salad, 2 entree choices and 2 dessert choices. The soups were exquisite (don’t skip them!) and the entrees typically were a choice of fish/seafood or meat although you could include special requests or dietary restrictions when you checked in so I’m sure there could also be a vegetarian option if needed. We had goat, lamb, mahi mahi, snapper, chicken, beef, lobster, pork and shrimp dishes during our stay.
Samantha, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monty, 2-night trip
Verified Expedia guest review

10/10 Exceptional

What heaven might be like!
This place is the most beautiful and romantic hotel we have ever stayed at in Jamaica, Pictures and words could never do this place justice. It is just absolutely stunning for its rooms and views. This is all inclusive - meals, drinks and everything in the room refrigerator. The staff were so friendly and kind. Every meal was absolutely delicious! We are coming back!
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

You can't find a place like it anywhere. Rick's a short walk north 3 min. No sidewalks. Not Hotels fault
3-night romance trip
Verified Travelocity guest review