Alila Ubud. Bali - CHSE Certified

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Overview of Alila Ubud. Bali - CHSE Certified

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Alila Ubud. Bali - CHSE Certified

5.0 star property
Luxury hotel in Ubud with spa and outdoor pool

9.2/10 Superb

302 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
The price is P9,071
Price available on 28/06/2022
Map
Desa Melinggih Kelod, Gianyar, Ubud, Bali, 80572
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Babysitting
  • Business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Neka Art Museum - 14 min drive
  • Campuhan Ridge Walk - 19 min drive
  • Pura Dalem Ubud - 20 min drive
  • Puri Lukisan Museum - 19 min drive
  • Saraswati Temple - 20 min drive
  • Ubud Traditional Art Market - 21 min drive
  • Ubud Palace - 21 min drive
  • Ubud Monkey Forest - 28 min drive
  • Bali Pulina - 35 min drive
  • Goa Gajah - 34 min drive
  • Gunung Kawi Temple - 52 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 85 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Alila Ubud. Bali - CHSE Certified

Placing you 5.1 mi (8.2 km) from Ubud Palace and 5.6 mi (9.1 km) from Ubud Monkey Forest, Alila Ubud. Bali - CHSE Certified offers an airport shuttle (available 24 hours) for USD 48 per vehicle. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Plantation Dining restaur serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar. The pool and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children stay free
  • Free local shuttle
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Hiking/biking trails
  • Shopping
  • Access to nearby outdoor pool

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 14 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Doorbell and phone notification

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Spa Alila has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Dining

Plantation Dining restaur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of USD 25 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 48 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 11 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Alila Hotel
Alila Hotel Ubud
Alila Ubud
Ubud Alila
Alila Ubud Bali/Payangan
Alila Ubud Gianyar
Alila Ubud Hotel Gianyar
Alila Ubud Hotel
Alila Ubud. Bali
Alila Ubud Bali Chse Certified
Alila Ubud. Bali CHSE Certified
Alila Ubud. Bali - CHSE Certified Ubud
Alila Ubud. Bali - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

9.2

Superb

9.0/10

Cleanliness

9.4/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very Good

Great hotel for a couple of days of calm
A great hotel for a few days of quiet and peace. A beautiful property to just relax and spend time by the pool. The staff is very friendly and helpful. Food (although limited options) was good. The hotel is just a little off the main areas in Ubud.
Shashaank, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Alila Ubud - top experience with minor errors
The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!) The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Soeyantho, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed for two nights celebrate my wifes birthday. From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations. Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods! My wife is so happy, i’m not sure how I will be able to up her birthday experience next year! Thank you Alila!!
Joseph, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
Sandman was extremely nice and helped with whatever we needed. The staff at the restaurant was very kind and very attentive to our needs.
Nathalie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magical experience, incredible Balinese hospitality and what a beautiful setting!! 10/10 would definitely come back and recommend to anyone. Also the breakfast is awesome!!!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Orbitz guest review

4/10 Fair

Beautiful setting. Disappointing service. Expect to request everything (Water at meals, coffee, tea, housekeeping, toothbrushes, etc.) multiple times.
JA, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Uncomfortable beds, rooms are two level so we got woken up every time the people above us dropped something/closed the door/dragged their chair/used the bathroom. Internet didn’t work so we couldn’t even contact family and friends on Christmas.
2-night trip
Verified Expedia guest review