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Pacific Bay Hotel

Photo gallery for Pacific Bay Hotel

Premium bedding, Select Comfort beds, in-room safe, desk
Beach nearby
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Pacific Bay Hotel

Pacific Bay Hotel

2.5 star property
Tamuning resort with 1 outdoor pools, connected to a shopping center

533 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Internet access
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
1000 San Vitores Road, Tumon, Tamuning, 96931

Room options

About this area

What's nearby

  • In Tumon

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 9 min drive

Restaurants

  • Ban Thai Restaurant - 5 min walk
  • Aji-Ichi Japanese Restaurant - 5 min walk
  • Tacos Sinaloa - 6 min walk
  • Churrasco Brazilian Steakhouse - 7 min walk
  • JOINUS Restaurant Keyaki - 9 min walk

About this property

Pacific Bay Hotel

A great choice for a stay in Tamuning, Pacific Bay Hotel is just 2.7 mi (4.3 km) from the airport. You can indulge in hot stone massages, facials, or aromatherapy, and CHURRASCO, one of 3 restaurants, serves Brazilian cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a garden. The helpful staff and nearby shopping get good marks from fellow travelers.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 130 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

CHURRASCO - This buffet restaurant specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Dr. Kabob - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
VIP CHINESE FOOD - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Fontana - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 5 per stay (rates may vary)
  • WiFi is available in public areas for USD 5.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 47.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 47.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning

Frequently asked questions

Does Pacific Bay Hotel offer free cancellation for a full refund?
Yes, Pacific Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pacific Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pacific Bay Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pacific Bay Hotel?
Sorry, there's no onsite parking at Pacific Bay Hotel.
What are the check-in and check-out times at Pacific Bay Hotel?
You can check in from 3:00 PM - 5:30 AM. There's a charge of USD 47.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 47.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Pacific Bay Hotel and nearby?
Pacific Bay Hotel has 2 bars and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Pacific Bay Hotel?
Yes, there are 3 onsite restaurants, featuring Brazilian cuisine. Nearby restaurants include Ban Thai Restaurant (5-min walk), Aji-Ichi Japanese Restaurant (5-min walk), and Tacos Sinaloa (6-min walk).
Does Pacific Bay Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Pacific Bay Hotel like?
Pacific Bay Hotel is in Tumon, a short 9-minute drive from Barrigada - A.B. Won Pat International Airport (GUM) and 13 minutes' walk from Tumon Beach.

Reviews

5.8

5.6/10

Cleanliness

6.5/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Good

It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
15-night trip
Verified Expedia guest review

8/10 Very Good

An air spray could help
An air spray could help.
Lizabeth, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
3-night trip
Verified Hotels.com guest review

4/10 Fair

This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Sophie’sMom, 1-night trip
Verified Expedia guest review

8/10 Very Good

Just another budget hotel
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Staff was not helpful, room was old and in disrepair, will not stay there again.
1-night family trip
Verified Orbitz guest review

6/10 Good

Thomas, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Cheap. Inexpensive place to stay. Convenient location.
1-night trip
Verified Expedia guest review

8/10 Very Good

Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
C, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Loreto, 4-night trip with friends
Verified Hotels.com guest review