DoubleTree by Hilton Cleveland Downtown - Lakeside

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Overview of DoubleTree by Hilton Cleveland Downtown - Lakeside

DoubleTree by Hilton Cleveland Downtown - Lakeside

4.0 star property
4-star hotel with restaurant, near Rock and Roll Hall of Fame

7.8/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 7 min walk
  • FirstEnergy Stadium - 11 min walk
  • Rocket Mortgage FieldHouse - 17 min walk
  • Progressive Field - 18 min walk
  • Huntington Convention Center of Cleveland - 1 min drive
  • Lake Erie - 4 min drive
  • JACK Cleveland Casino - 6 min drive
  • Cleveland Arcade - 7 min drive
  • Greater Cleveland Aquarium - 4 min drive
  • Cleveland State University - 6 min drive

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
  • Cleveland Station - 9 min walk
  • Tower City-Public Square Station - 20 min walk

About this property

DoubleTree by Hilton Cleveland Downtown - Lakeside

Located 1.3 mi (2 km) from the airport, DoubleTree by Hilton Cleveland Downtown - Lakeside offers a great location, putting you within a 15-minute walk of Rock and Roll Hall of Fame and FirstEnergy Stadium. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Stadium 3 Bar and Grill, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences at this upscale hotel include refrigerators and microwaves. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (10389 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1974
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Accessible bathtub
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available

Special features

Dining

Stadium 3 Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 16.00 per person (approximately)

Parking

  • Self parking costs USD 25 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel
DoubleTree by Hilton Cleveland Downtown - Lakeside Hotel
DoubleTree by Hilton Cleveland Downtown - Lakeside Cleveland

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Rock Hall access.
We chose this hotel for its location close to the Rock Hall. The walk there was easy. We interacted with several of the front desk staff over the 2 days we were there, and they were all very helpful and pleasant. The few other staff we spoke with were also very pleasant. We applaud their customer relations. We chose to park off-site because of the fee for parking in the garage. We chose to eat picnic style in our room because we had previously purchased food that needed to be eaten before leaving on a plane.
Douglas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night trip
Verified Hotels.com guest review

6/10 Good

It was a good stay but the common areas, ie bathrooms, lobby, parking garage, ect we’re dirty. A little cleaning up would be an improvement. Staff was nice and friendly and the room was comfortable but was in need of updating.
1-night trip
Verified Hotels.com guest review

4/10 Fair

The staff was wonderful but the hotel is old and dirty and we left a day early. The breakfast was bearable but they literally didn’t have any decaf coffee onsite and no tea either. Would not return to this property.
Lise, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dale, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Kristina, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

OK for short stay
Short stay between a long road trip with friends.
TONY H, 1-night trip with friends
Verified Hotels.com guest review