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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Arkana 9 Suites

3-star3 stars
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • My apartment was so spacious and had everything you could need, a full kitchen, huge…Jan 13, 2021
  • This has been simply a disappointing experience with falsely advertised pictures/rooms,…Jan 1, 2021

Arkana 9 Suites

  • Comfort Suite
  • Standard Suite, 1 King Bed
  • Presidential Suite

What’s around Arkana 9 Suites

Landmarks

  • In Zazil-ha
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk
  • Plaza Las Americas - 22 min walk
  • Punta Esmeralda Beach - 29 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

At a glance

Key facts

Hotel size

  • This hotel has 8 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
Services
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Arkana 9 Suites’s small print

Also known as

  • Arkana 9 Suites Hotel
  • Capital O Arkana 9 Suites
  • Arkana 9 Suites Playa del Carmen
  • Arkana 9 Suites Hotel Playa del Carmen

Policies

There is limited hot water on site.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arkana 9 Suites

  • Does Arkana 9 Suites offer free cancellation for a full refund?
    Yes, Arkana 9 Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Arkana 9 Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Arkana 9 Suites?
    No, unfortunately, but there's free parking nearby.
  • Is there a pool at Arkana 9 Suites?
    Yes, there's an outdoor pool.
  • Are pets allowed at Arkana 9 Suites?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Arkana 9 Suites?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Arkana 9 Suites?
    Yes. Nearby restaurants include Don Sirloin (6-min walk), La Pirata (6-min walk), and El Guero Marisqueria Veracruzana (7-min walk).
  • What is there to do at Arkana 9 Suites and nearby?
    Arkana 9 Suites has an outdoor pool and a garden.

Recent reviews

Fabulous 8.6 From 6 reviews

Very good 8.0
Playa Del Carmen
Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
us1 night trip
Exceptional 10.0
Excellent stay! Highly recommend!
I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Alison, mx2 night family trip
Exceptional 10.0
Alfredo, mx1 night trip
Exceptional 10.0
JORGE, us1 night trip

Arkana 9 Suites