Destination
Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

Arkana 9 Suites

3-star hotel with outdoor pool, near Quinta Avenida

  • Free WiFi

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Pool
  • Pool
Pool. Image 1 of 59.
1 / 59Pool
8.6.Fabulous.
  • My apartment was so spacious and had everything you could need, a full kitchen, huge…

    Jan 13, 2021

  • This has been simply a disappointing experience with falsely advertised pictures/rooms,…

    Jan 1, 2021

See all 6 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 8 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden

What’s around

  • In Zazil-ha
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Comfort Suite
  • Standard Suite, 1 King Bed
  • Presidential Suite

Location

  • In Zazil-ha
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 13 min walk

What’s around

Landmarks

  • In Zazil-ha
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk
  • Plaza Las Americas - 22 min walk
  • Punta Esmeralda Beach - 29 min walk
  • Mario Villanueva Stadium Madrid - 10 min walk
  • Guadalupe Church - 16 min walk
  • Quinta Alegría Shopping Mall - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

At a glance

Hotel size

  • This hotel has 8 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool

Services

  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Arkana 9 Suites Hotel
  • Capital O Arkana 9 Suites
  • Arkana 9 Suites Playa del Carmen
  • Arkana 9 Suites Hotel Playa del Carmen

Policies

There is limited hot water on site.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Arkana 9 Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include Don Sirloin (6-min walk), La Pirata (6-min walk), and El Guero Marisqueria Veracruzana (7-min walk).
  • Arkana 9 Suites has an outdoor pool and a garden.
8.6.Fabulous.
  • 8.0.Very good

    Playa Del Carmen

    Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.

    1 night trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay! Highly recommend!

    I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.

    Alison, 2 night family trip, Jun 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Alfredo, 1 night trip, Aug 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    JORGE, 1 night trip, Aug 17, 2020

    Verified Hotels.com guest review

See all 6 reviews