Hyatt House Carlsbad

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Overview of Hyatt House Carlsbad

Hyatt House Carlsbad

3.5 star property
Art Deco hotel in Carlsbad with restaurant and 24-hour fitness

0 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220
Main amenities
  • Housekeeping once per stay
  • Restaurant
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Barbecue grills
  • Free newspapers in the lobby
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

About this area

What's nearby

  • Carlsbad Caverns National Park - 16 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 4 min drive

About this property

Hyatt House Carlsbad

A great choice for a stay in Carlsbad, Hyatt House Carlsbad is just 2.3 mi (3.6 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Check-out time is 12:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills
  • Free daily reception

Traveling with children

  • Children stay free

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 24-hour fitness center

Accessibility

  • Elevator

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Designer toiletries

Stay connected

  • Phone

Food and drink

  • Kitchen

More

  • Housekeeping (once per stay)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt House Carlsbad Hotel
Hyatt House Carlsbad Carlsbad
Hyatt House Carlsbad Hotel Carlsbad

Frequently asked questions

Overall score and ratings

10/10 Exceptional

robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

good
Good. Nice pool, clean rooms
3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Caverns visit
Very friendly staff. Room comfortable and clean.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed with family in another room. Very nice very clean with very helpful staff. Superior breakfast. Nice bar with light (but made up fresh) menu items.
Robert, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jade, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well maintained hotel
We stayed one night while visiting Carlsbad caverns. It was a newer hotel and it was well maintained. We all used the fitness center which was nice! Only issue for us was that the wi-fi was a little spotty at best otherwise nice hotel!
Michael, 1-night family trip
Verified Hotels.com guest review