Quality Inn & Suites

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Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property
Chattanooga hotel with 1 indoor pools, connected to a shopping center

6.6/10 Good

852 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
3540 Cummings Highway, Chattanooga, TN, 37419
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Free newspapers in the lobby
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Lookout Valley Neighborhood Association
  • Ruby Falls - 4 min drive
  • Point Park - 6 min drive
  • Lookout Mountain Incline Railway - 5 min drive
  • Southside Historic District - 7 min drive
  • Chattanooga Convention Center - 7 min drive
  • Chattanooga Brewing Company - 7 min drive
  • Finley Stadium - 7 min drive
  • Chattanooga Market - 7 min drive
  • Creative Discovery Museum - 7 min drive
  • AT&T Field - 8 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 19 min drive

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 10-minute drive of Ruby Falls and Tennessee Aquarium. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM. Also, Lookout Mountain Incline Railway and Chattanooga Convention Center are within a short drive. The helpful staff and WiFi get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business center
  • Computer station


  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Not worth the price
The ceiling paint was peeling also in the bathroom and some on the walls Needs a good makeover
Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The room was very accommodating. It was clean and comfortable. Breakfast was good and had variety. The pool was warm and relaxing.
Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Meh. If you’re not there long it’s doable
It was alright. The front desk lady & im assuming cleaning guy were SUPER nice & welcoming. I appreciated that tremendously. However, the big mirror was crooked. The paint in the upper corners of the walls were chipping & the overall condition wasn’t great. I’d rate it 2 stars only because the friendliness & while the condition wasn’t good, it was generally clean
Kandice, 1-night trip
Verified Hotels.com guest review

6/10 Good

Michael Stephen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Megan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average stay
Stayed here a few nights for vacation. Walked in the hotel and it was fairly dark for 4PM. Room was on the 4th floor. Only one elevator in the building and the floor of it was dirty. Hotel room was dated. Shower head and sink head were loose. House keeping was very loud throughout the morning. Breakfast was basic with just eggs, sausages, and a waffle maker (once the sausage or eggs were finished they were out for the morning). Convenient location for quick shopping and eating out. Overall, not worth the price per night.
Mikel, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel employees did threw your stuff
I stayed at this hotel because I was attending a wedding at a local venue. After the wedding we went out with family and friends so I didn't return to the room until 1:30am. When I arrived my key card didn't work to get into my room. I went downstairs to have it reprogrammed and the desk clerk told me that she took my stuff out the room because I checked into the wrong room. She kept questioning me as though I did something wrong. She went into my room while I was at the wedding and packed all of my stuff which, at this point, was behind the counter. I just could not understand why this was happening because I only checked into the room that they assigned to me. She was very rude and ugly to me for no reason at all. After all that commotion in the middle of the night she gave me the same room key for the same room....which again made absolutely no sense in the 1st place. By this time its 2am and I have to go unpack my suitcase again in the same room. She threw everything in my suitcase together so some of my toiletries leaked onto my oufit I was planning to wear the next day. The next morning I found out they also did that to someone else. I personally think they are doing this just as an excuse to enter your room and dig through your stuff.
Peggy, 1-night trip
Verified Hotels.com guest review

6/10 Good

This was the dirtiest hotel I have ever stayed at. There was no shower curtain in the shower -when I stepped in the shower to shower anyway, I got spiderwebs on my face. The floor was filthy inside the bathroom and inside the room. It smelled like mildew and dirt in the entire room. And the bedding was stained and looked as if it hadn’t been cleaned. Had I not driven six hours in the middle of the night & needed to sleep, I would not have stayed there for the three hours of sleep I got before leaving. I was going to complain but there was no one at the front desk when I was leaving this morning. I would NEVER recommend this hotel!!! You’d be better off sleeping in your vehicle.
Jennifer, 1-night trip
Verified Expedia guest review

6/10 Good

Trinity, 2-night trip
Verified Hotels.com guest review