Arlo Midtown

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Overview of Arlo Midtown

Arlo Midtown

4.0 star property
4-star hotel with restaurant, near Times Square

9.2/10 Superb

1,761 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is P13,505
Price available on 26/07/2022
Map
351 West 38th Street, New York, NY, 10018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Communal living room
For families
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • American Lyric Theater - 5 min walk
  • Hammerstein Ballroom - 6 min walk
  • Times Square - 7 min walk
  • Madison Square Garden - 8 min walk
  • St. James Theatre - 9 min walk
  • Jacob K. Javits Convention Center - 9 min walk
  • Shubert Theatre - 10 min walk
  • Macy's - 11 min walk
  • Herald Square - 11 min walk
  • Richard Rodgers Theatre - 12 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 30 min drive
  • Newark Liberty Intl. Airport (EWR) - 31 min drive
  • John F. Kennedy Intl. Airport (JFK) - 45 min drive
  • Penn Station - 9 min walk
  • New York W 32nd St. Station - 14 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 34 St. - Penn Station - 7 min walk
  • 34 St. - Penn Station (Fashion Av.) - 9 min walk
  • Times Sq. - 42 St. Station - 9 min walk

About this property

Arlo Midtown

Located 2.2 mi (3.6 km) from the airport, Arlo Midtown features a rooftop terrace and puts you just a 5-minute drive from The High Line Park. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The property is just a short walk to public transportation: 34 St. - Penn Station is 7 minutes and Times Sq. - 42 St. Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 489 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • Bicycle tour information
  • Free bicycles nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Bicycle parking

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium digital channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Nearly Ninth Bar + Lounge - This lobby lounge serves lunch and dinner.
Nearly Ninth Coffee Bar - Onsite coffee shop. Open daily.
Nearly Ninth - Onsite restaurant. Open daily.
Rooftop at Nearly Ninth - Onsite rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 22 per accommodation, per night

Optional extras

  • Breakfast costs between USD 15.00 and USD 35.00 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Excellent Stay!
My son and I had an excellent stay. Accommodations and location were great….the service was great! I would definitely stay here again!
Brigette, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel in Midtown to explore NYC!
I loved my stay at the Arlo Midtown, from the warm welcome to the great views from my city king room. All the staff I encountered were friendly & dealt with any requests I made quickly & efficiently. The hotel itself is ideally situated to explore Manhattan on foot or by public transport, with lots of shops, restaurants & bars close by if you want to stay in Midtown. My room was equipped with everything I needed & was more spacious than I expected. I particularly enjoyed being able to watch the city wake up in the morning & the sunset in the evening from my corner room. As a solo female traveller I also felt completely safe
Sunset view from room 1512
Nicola, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another lovely stay!
This was my third time staying at Arlo Midtown. Always a pleasant stay! Quiet, comfortable. Staff friendly. Will be back again soon!
Nicole, 2-night trip
Verified Hotels.com guest review

2/10 Poor

They told us my aunt had to be there for us so get in since she paid for it for my bday but she's was over 1000 miles away
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and Clean Rooms
This was honestly the best hotel I've stayed in NYC! It was clean and modern. It leveraged the space so well, it didn't matter that it was tiny. This is going to be one of my go-to's when I visit the city moving forward! Loved the area too
May, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy customer!
Great hotel. Ideal location. Room is VERY clean and up to date. Quiet. Staff is awesome. Very happy for a 4-day visit to NYC
Bradley, 3-night trip
Verified Hotels.com guest review

6/10 Good

Spartan and cramped rooms with poor service
My family and I recently booked two rooms for three nights at the Arlo Midtown in Manhattan. Overall, the stay there was disappointing - the rooms were very very small and tight, very little storage space, no daily maid service unless specifically asked for (we were told that this is due to COVID), spotty WiFi service, etc. The check-in was good, and we were able to get one of our rooms upgraded from a single King Bed to two Queen's, but this was at a cost of an extra $45.00/day EVEN THOUGH I had booked and pre-paid for two rooms for three nights each - a total of six nights and I didn't get a break on the room change? As mentioned, the rooms are very thin so two people can't walk from one end to the other if they need to pass one another and the fridge in the room, where we had the two free cans of water, didn't cool down at all. So the free water was warm which, when it's 90F+ outside, wasn't that refreshing. The check-out was a hassle and took nearly half-an-hour due to the way that the credit cards were used for the check-in ... not sure where the challenge was but it was a bit of a disappointment. Overall, for the money, I'd look somewhere else. Lots and lots of great hotels in NYC to stay at and enjoy where free water, walking space, a warm welcome, etc. isn't a hassle. Sorry Arlo Midtown - expected better.
Larry, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great location for MSG concert and very clean
Adelardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathrynn, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable stay in midtown
James, 2-night business trip
Verified Hotels.com guest review