Pousada Serrana

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Overview of Pousada Serrana

Pousada Serrana

3.0 star property
3-star Nova Petropolis pousada with bar/lounge

9.2/10 Superb

28 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Child-friendly activities
  • Bar
Map
R. Cel. Alfredo Steglich 388, Nova Petropolis, RS, 95150-000
Main amenities
  • 23 guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Arcade/game room
  • Microwave in a common area
  • Luggage storage
  • Limited hour front desk
  • TV in a common area
For families
  • Garden
  • Daily housekeeping
  • Elevator
  • Flat-panel TV
  • Arcade/game room
  • Free self parking
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Pousada da Neve
  • Snowland Park - 43 min drive
  • Mini Mundo - 53 min drive
  • Joaquina Rita Bier Lake - 53 min drive
  • Gramado Covered Street - 54 min drive
  • Hollywood Dream Cars Museum - 61 min drive
  • Dreamland Wax Museum - 64 min drive
  • Cathedral of Our Lady of Lourdes - 73 min drive
  • Caracol Park - 86 min drive
  • Alpen Park - 79 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65 min drive

About this property

Pousada Serrana

Enjoy your visit to Nova Petropolis with a stay at Pousada Serrana. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. There's a garden, and rooms offer flat-screen TVs and free WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:30 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden
  • Television in common areas
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairways

Languages spoken

  • German
  • Portuguese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards, debit cards and cash. Cash is not accepted. 

Also known as

Serrana Brazil Nova Petropolis
Pousada Serrana Nova Petropolis
Pousada Serrana Pousada (Brazil)
Pousada Serrana Pousada (Brazil) Nova Petropolis

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.7/10

Staff & service

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Deisy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

marco antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sempre é excelente viajar !
O atendimento foi muito bom e o espaço muito bem organizado e limpo!
Nilce Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana Paula da Silva, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irio Luiz Conti, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Foi tudo dentro do esperado. Recepção ótima. Quarto confortável e limpo. Café da manhã dentro dos padrões de qualidade que se esperava.
Iara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARINES, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ótimo hotel
Muito bom hotel ! Cafe da manhã e medidas de seguranças perfeitas
Luiz Eduardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boa estadia
Pousada bem limpa! Cama confortável. Café da manhã gostoso.
Alana Glicy, 1-night family trip
Verified Hotels.com guest review