Hotel Jakue

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Terrace/patio
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Overview of Hotel Jakue

Hotel Jakue

3.0 star property
3-star hotel in Puente La Reina with restaurant and bar/lounge

8.2/10 Very Good

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Irunbidea 34, Puente La Reina, 31100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Pamplona (PNA) - 17 min drive
  • Logrono (RJL-Agoncillo) - 41 min drive
  • Zaragoza (ZAZ) - 111 min drive
  • Pamplona-Iruña Station - 18 min drive
  • Pamplona (EEP-Pamplona Train Station) - 18 min drive
  • Tafalla Station - 29 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Jakue

Hotel Jakue offers an airport shuttle (available 24 hours) for EUR 60.00 per vehicle roundtrip. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and bar.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 1 PM - 9 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 4 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 60.00 per vehicle (roundtrip)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for EUR 18.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number UH000616

Also known as

Hotel Jakue
Hotel Jakue Puente La Reina
Jakue
Jakue Hotel
Jakue Puente La Reina
Hotel Jakue Hotel
Hotel Jakue Puente La Reina
Hotel Jakue Hotel Puente La Reina

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

8.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Very welcoming and most helpful reception staff. Bar staff not so pleasant.
Martha, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Decent stop on the Camino
The hotel was nice and functional while on our Camino walk. Only one washer and drier though for the whole place. Our only issue was the food. Supper was underwhelming and breakfast was quite disappointing.
Teresa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Quick stay
Nice simple hotel. Good breakfast !
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice in puente la reina
Nice choice for pilgrims. It’s on the edge of town so you have to walk a bit. Our room was spacious, not sure all are, though. Breakfast was lovely
Andrea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel very clean lovely staff on reception
Mel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ida, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mel, 2-night trip
Verified Hotels.com guest review

4/10 Fair

This property is only like a 2 star hotel in our view. It’s bed rooms and common areas don’t look very clean Beds are thin and hard. Of all the places we stayed on our 5 day Camino from st Jeanne hotel Jakue we would rate lowest for comfort cleanliness and value. They can do better to look after this hotel more. We had the buffet dinner for 14 euro a person - very average. We skipped the buffet breakfast of 8 euro as there was not much to chose from and instead did breakfast in the bar. The bar and restaurant does have a good atmosphere at night with lots of Camino walkers. But look around at other hotels
1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Aine, 1-night family trip
Verified Hotels.com guest review