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3-star hotel with indoor pool, near Monterrey Institute of Technology
Muy buena tarifa en tiempos de pandemia. El hotel está limpio, cómodo y agradable. Solo…
Jan 3, 2021
Buen servicio en general
Dec 18, 2020
This property advises that it adheres to Clean Promise (IHG) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 8 AM to 8 PM.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Breakfast was not bufet as advertised, but due to the Covid was a served plate, a nice meal. Hotel is old, room was old, musty and smelly, AC horrible, very small bathroom
Jaime, 1 night romance trip, Nov 28, 2020
Verified Expedia guest review
It was really old, the tub was moldy, beds where hard, it had a really bad smell, and the bathroom was leaking all night
Amelia, 2 night family trip, Nov 21, 2020
Verified Expedia guest review
Warm feeling in the hotel. Employees are very genuinly nice.
Orlando M, 1 night family trip, Oct 12, 2020
Verified Hotels.com guest review
The property was well maintained, clean with a courteous staff. Good value!
Jorge, 5 night family trip, Oct 8, 2020
Verified Orbitz guest review
The room wasn't clean the toilet had mold that gave me a bad rash, the floor was sticky and they had the AC off, the room was hot and smelly.
Gilberto, 3 night romance trip, Sep 6, 2020
Verified Expedia guest review
Check in was easy, hotel was clean, and great location. Free breakfast. We liked this hotel since it had an indoor pool but unfortunately it was closed, (no water in it). Maybe due to the pandemic so I would call if that’s important to you. Other than that, no complains. I would def stay again.
Will, 1 night family trip, Sep 4, 2020
Verified Expedia guest review
Nice facility, nice location, don’t have ATM machine
Marco, 1 night family trip, Aug 31, 2020
Verified Expedia guest review
The hotel was nice, the staff was very friendly and helpful, the office staff even helped out when I had trouble making calls to restaurants nearby for deliveries. The continental breakfast was great, I didn't expect so much
Micheel, 3 night family trip, Aug 24, 2020
Verified Hotels.com guest review
Eduardo quien está sirviendo en el restaurante hace un excelente trabajo, algo que no he visto en otros lugares, Eduardo interactúa con todos los clientes, es muy servicial , muy atento y muy respetuoso. Merece estar de ejemplo para el personal.
Rafael, 4 night family trip, Jul 12, 2020
Verified Expedia guest review
Excelente hotel, muy bonito, elegante y cómodo. Excelente atención de todo el personal. Muy agradecida por sus atenciones. Volveré pronto y lo recomiendo mucho. :)
ana, 1 night family trip, Jul 10, 2020
Verified Hotels.com guest review