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1 room, 2 adults

Hotel Cloud 9

2.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Dimokratias 68, Malia, 70007, Greece

Convenient to Stalis Beach
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Greece may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

Hotel Cloud 9

  • Classic Double Room
  • Triple Room
  • Comfort Quadruple Room
  • Grand Room
  • Comfort Double Room

What’s around Hotel Cloud 9

Landmarks

  • Stalis Beach - 32 min walk
  • Malia Beach - 10 min walk
  • Palace of Malia - 22 min walk
  • Strand - 31 min walk
  • Malia Ruins - 2.4 mi / 3.8 km
  • Star Beach Water Park - 4.2 mi / 6.7 km
  • Port of Hersonissos - 5.5 mi / 8.8 km
  • Crete Golf Club - 8.9 mi / 14.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time 6:00 AM-anytime
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Greece may have travel restrictions in place, including self-quarantine, due to COVID-19.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Languages Spoken
  • English
  • Greek

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Desk
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Cloud 9’s small print

Also known as

  • Cloud 9 Hotel
  • Hotel Cloud 9 Hotel
  • Hotel Cloud 9 Malia
  • Cloud 9 Hotel by Checkin
  • Hotel Cloud 9 Hotel Malia

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from May to October.
  • Guests must contact this property in advance to reserve cribs/infant beds. Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

    This property affirms that it adheres to the cleaning and disinfection practices of: Bureau Veritas (3rd party expert - Global); SGS (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); Ecolab (3rd party expert - Global); Intertek Cristal (3rd party expert - Global).

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 0.5 per accommodation, per night

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Air conditioning is available for an extra charge of EUR 7 per day

    Safes in guestrooms can be used for EUR 3 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Cloud 9

    • Does Hotel Cloud 9 offer free cancellation for a full refund?
      Yes, Hotel Cloud 9 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hotel Cloud 9?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hotel Cloud 9?
      Sorry, there's no onsite parking at Hotel Cloud 9.
    • Is there a pool at Hotel Cloud 9?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Hotel Cloud 9?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hotel Cloud 9?
      You can check in from 6:00 AM - anytime. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
    • Are there restaurants at or near Hotel Cloud 9?
      Yes. Nearby restaurants include Thalassa (7-min walk), Dolphin Beach Bar (8-min walk), and Elisabeth and Stablos (10-min walk).
    • What is there to do at Hotel Cloud 9 and nearby?
      Hotel Cloud 9 has a seasonal outdoor pool and a garden.

    Hotel Cloud 9