Crowne Plaza Reading, an IHG Hotel

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Overview of Crowne Plaza Reading, an IHG Hotel

Crowne Plaza Reading, an IHG Hotel

4.0 star property
4-star hotel in Reading with spa and indoor pool

8.4/10 Very Good

730 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
Caversham Bridge Richfield Avenue, Reading, England, RG1 8BD
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Heart of Reading

Getting around

  • Heathrow Airport (LHR) - 45 min drive
  • Oxford (OXF) - 53 min drive
  • Reading Station - 14 min walk
  • Reading (XRE-Reading Train Station) - 14 min walk
  • Reading West Station - 20 min walk

About this property

Crowne Plaza Reading, an IHG Hotel

4-star eco-friendly hotel in the city center
Take advantage of a terrace, a coffee shop/cafe, and a garden at Crowne Plaza Reading, an IHG Hotel. Indulge in a body wrap, a body scrub, and a body treatment at Revive, the onsite spa. Be sure to enjoy a meal at Acqua, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a front desk safe
  • An elevator, concierge services, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews say great things about the walkable location
Room features
All guestrooms at Crowne Plaza Reading, an IHG Hotel include comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. Guests reviews speak well of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 15.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Revive has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Acqua - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Acqua Bar - This bar serves light fare only.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 30 per stay

Parking

  • Self parking costs GBP 15.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Reading
Crowne Plaza Reading
Reading Crowne Plaza
Crowne Plaza Reading Hotel
Crowne Plaza Reading
Crowne Plaza Reading, An Ihg
Crowne Plaza Reading an IHG Hotel
Crowne Plaza Reading, an IHG Hotel Hotel
Crowne Plaza Reading, an IHG Hotel Reading
Crowne Plaza Reading, an IHG Hotel Hotel Reading

Frequently asked questions

Does Crowne Plaza Reading, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Reading, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Reading, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Reading, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Reading, an IHG Hotel?
Yes, dogs stay free. A deposit of GBP 30 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Reading, an IHG Hotel?
Yes. Self parking costs GBP 15.00 per day.
What are the check-in and check-out times at Crowne Plaza Reading, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Reading, an IHG Hotel and nearby?
Crowne Plaza Reading, an IHG Hotel has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Crowne Plaza Reading, an IHG Hotel?
Yes, there's an onsite restaurant, Acqua. Nearby restaurants include Picasso (3-min walk), Thai Table (5-min walk), and The Griffin (5-min walk).
What's the area around Crowne Plaza Reading, an IHG Hotel like?
Crowne Plaza Reading, an IHG Hotel is in the heart of Reading, a short 19-minute walk from Oracle and 2 minutes' walk from Thames Path. Our travelers say the local area is very walkable.

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good Hotel, bad bad service
Parking was £15 per day which I was not aware of before arrival. Room was directly above wedding reception which finished at midnight, horrendous noise. Booked a table in the restaurant on Saturday night at 7:30 and arrived at 7:30 to see my booking had been allocated to someone else with the excuse, "we are really busy", left the hotel in a unfamiliar town to find somewhere to eat on a saturday night, fuming!
Ian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Long Ying, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

50th birthday day.
Excellent from start to finish. Polite staff, attentive, credit to the company.
RAMON, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not value for money, but good location
Check in was a disaster. They had an issue with their system, so asked us to sit at the bar. However, they didn’t offer us anything, just that we sit there idly until they come and get us to check in. Almost 2 hours later no one had come to let us know that check in was open. The room was ok, big bed, but the bathroom was tiny, and the balcony was filthy and still had cigarette butts and tissues all over it from the previous inhabitants. The bar area is nice, but massively overpriced. The location was good, but I’m not sure I would stay again as it seemed very dated and not value for money for what you pay.
Puneet, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very comfortable stay
This was a 3 night stay and the aircon packed up after the 1st night. We also booked a room with 2 singles and it was very "compact" and one of the beds had a wobbly leg. No other rooms were available but we were given a fan. Dinner on 2 nights was excellent as were the breakfasts. The staff were great and did everything to make our stay as comfortable as possible. We would definitely stay again.
Richard, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Well overdue an upgrade
This hotel desperately needs an upgrade, rooms are very dated with old furniture and decor. The reception area looked inviting but the rest of the hotel is in a poor state. Had a meal outside and was appalled at how dirty the courtyard was in need of a good jet wash, The seats were very uncomfortable and overworn. Breakfast was very disappointing Coffee machine style coffee and the orange juice was like undiluted cordial. wouldn't touch the continental due to the number of flies on it, cooked breakfast tasteless left the majority of it so wouldn't stay here again. Parking is not on site its over the road with no security
NICK, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointing.
Only stayed one night but had no water the following morning. Reception not particularly bothered when reported. No great acknowledgement or ownership.
1-night business trip
Verified Hotels.com guest review